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“Value”
Review of Pearl South Padre

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Pearl South Padre
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Value”
Reviewed August 7, 2014

This is a one star hotel charging rates of a three star hotel. It needs lots of work. The pool wasn't cleaned the entire time we were there (5 days) unless they did cleaning at 2 in the morning. The bathroom was not cleaned well and the drinking water was horrible!

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Kathleen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 23, 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We are undergoing some balcony renovations, new carpeting in the hallways, and receiving new furnishings for the rooms, we do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you give us the chance to redeem ourselves on your next vacation or getaway to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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English first
San Antonio, United States
1 review
Reviewed August 6, 2014

Beautiful location. Full service restaurnat with excellent room service. Family friendly. Many different types of rooms available including many with full kitchens and all with ocean/bay views. Highly reccomended.

  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 23, 2014
Thank you for your feedback for your stay here at Pearl South Padre. We are pleased to know you enjoyed our location and restaurant. Thank you for staying with us, we hope we remain your hotel of choice on your next vacation or getaway to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2014

We arrived and had to change rooms three times. Management was not apologetic in the least. Did not offer any type of incentive to offset the inconvenience we underwent. Also we had to wait an hour and a half for a play yard. It finally arrived in our room at 11:00 p.m.!!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Vanessa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 23, 2014
Thank you for your feedback. We apologize that we did not meet your expectations. We are sorry a play pen was not available when you requested it. We do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you will consider another visit with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these South Padre Island hotels

Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 5, 2014 via mobile

I was disappointed because the hotel is under some repairs. The first room I had flooded in bathroom because the shower did not have the proper flooring in shower area, room was crowded. I got moved to another floor. The service staff was very helpful. In the room they have two 24 ounces water bottles and if you open them they charge you $4 a bottle. The location is fantastic because its near the bridge and the beach is a short distance.
I don't like the fact that the pool was being cleaned around 10am while people were in it. It should have been done way before the guests get in.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 22, 2014
Thank you for your feedback. We apologize regarding the restroom issue and the cleanliness of the pool. We take all comments seriously and we will make improvements so that this is no longer an issue. Thank you for staying with us, we sincerely hope you will consider another visit with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke Pines, Florida
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 5, 2014

For the price yo pay in this hotel, at least they should upgrade the bathrooms, but seems that time stopped here and they forgot to take advantage of technology and ease of improvements that are available now a days. Other services in the hotel are very nice although not everybody is happy with their job and specially on the swimming pool area. TTYTT for me is overpriced and needs a change of management to reinvent themselves.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Ramon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 22, 2014
Thank you for your feedback on your recent visit. We apologize that we did not meet your expectations. We do continue to grow and improve on our product and service and with time we are positive that you will see this as well. Thank you for staying with us, we hope you will consider another visit with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2014

The staff was tentative and very friendly! Everything we needed or wanted was there. We have toddlers and a teenager and all had fun. The beach access is convenient and easy. Loved be able to take the kids to the beach and the pool with no problems. The restaurant staff was fantastic as well. We're planning to visit the Pearl again soon.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 22, 2014
Thank you for your feedback on your stay here at Pearl South Padre. We are please that our staff helped make your stay more comfortable and that you found our beach access convenient. Thank you for staying with us, we look forward to your return on your next visit to SPI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2014

My wife and I stayed here for a week and thoroughly enjoyed the friendly staff and fine dining which was comparable to local restaurants. We took advantage of the beach chair and umbrella setup service from Sonny's beach service on site.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lissa G, Executive Office Staff at Pearl South Padre, responded to this review, September 22, 2014
Thank you for your feedback. We are glad to hear you and your wife enjoyed your stay here with us at Pearl South Padre. Thank you for staying with us, we hope we remain your hotel of choice on your next visit to SPI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pearl South Padre

Property: Pearl South Padre
Address: 310 Padre Boulevard, South Padre Island, TX 78597-6501 (Formerly Sheraton South Padre Island Beach Hotel)
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pearl South Padre 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled on the island's southern tip, the Pearl South Padre is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment you drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, you'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. ... more   less 
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Also Known As:
Pearl South Padre Hotel South Padre Island
South Padre Island Sheraton
Sheraton South Padre Island

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