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“Quiet Location” 4 of 5 stars
Review of Hilton Garden Inn South Padre Island

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Hilton Garden Inn South Padre Island
Certificate of Excellence
Stanwood, Michigan
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Quiet Location”
4 of 5 stars Reviewed April 10, 2013 via mobile

This property is at the north end of all the hotels and is in a quiet location. We were here during a very quiet spring week and enjoyed the large pool and hottubs. The swim towels could be a little more convenient to get than going to the front desk. Easy beach access. We were in a junior suite and had a beautiful ocen view along with a balcony with a table and 3chairs.

Stayed April 2013, traveled as a couple
Helpful?
3 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, April 26, 2013
Dear Guest,

Thank you for choosing the Hilton Garden Inn and taking the time to share your experience. We are delighted you had enjoyed your spring break and liked our quiet location. We will value your tip made about the swim towels and will look into other ways to providing them more conveniently. Please come visit us again then next time you’re in South Padre Island.

Best,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,264 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Nipawin
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

the hotel was very nice and clean. the staff very helpful and pleasant.The pool area and walkway to the beach were great.The restaurant had good food at reasonable prices and good serice. The breakfast was good.

Room Tip: ocean front
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Raymond V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, April 26, 2013
Dear Guest,

We appreciate your kind worded review and for taking the time to share your experience of your stay with other Trip Advisor users. We are glad you had enjoyed the hotel, beach, and on-site restaurant. We strive in great customer service thus we are always thrilled to read a review from yet another satisfied customer. Thank you for choosing the Hilton Garden Inn and we hope to see again soon.

Thank you,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 7, 2013

We have stayed in many different hotels at many different locations. This was a great value and excellent place to stay!! We had a wonderful time.....beachfront suite.....and with a family (teenagers), I would highly recommend the Jr. Suite. Very clean - in both room and common areas. Great location - right on the beach, and on the far side of the island - so it was a little less busy and a little quieter (during Spring break). Huge pool with two hot tubs, and no fighting for a pool chair....there were plenty of chairs around the pool (in sun or shade), and down on the deck by the beach. There is a great bar a few doors down (Clayton's), with great drinks, entertainment and nachos!! Poolside service at the Hilton was excellent too, as well as the service from the rest of the staff....from the front desk to the restaurant to the cleaning staff, they were all very friendly and helpful.

We were able to include breakfast in our daily rate - which made it all even better! The breakfast buffet was fabulous!! The last couple nights, we decided to eat at the restaurant in the hotel, and I was sorry we didn't make that decision earlier during the rest of the week - other restaurants in the area were much more expensive, and the food wasn't as good as what we had at the Hilton Garden Inn.

Truly enjoyed our stay in every way possible!! I was very impressed!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Rene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, April 23, 2013
Dear guest,

We are glad to note that you and your family really enjoyed themselves while staying with us. We appreciate the nice comments and taking the time to leave us a great review of your experience. Thank you for choosing us and hopefully you will choose us again the next time you take a visit to South Padre Island.

Best,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 2, 2013

Location is obviously everything, and in that regard this hotel is great. Right on the water, great pool and walkway to the beach. We would have loved this place but several things made our stay less than wonderful.

1. Housekeeping was on vacation too. There were dirty dishes and room service trays left in the hall for two days. (with fries spread across the floor...come on, you cleaned the rooms, how did you not decide this was worth it?)
2. The room smelled musty and moldy. (wet swimsuits will do that, so take it for what it is worth)
3. The neighbors. They decided to leave their little dog inside their room and for three days straight we endured the yap, yap, yapping of a dog left alone. We called the front desk after the first day of non-stop yapping but to no avail. Day two...yap, yap, yap. Day and night. We begged the front office to say/do something and maybe they did, but...you guessed it...yap, yap, yap. We asked if they could change our room but they said they were sold out and could not accommodate. (yap, yap, yap)
The good news here is that we spent more time at the beach because we couldn't stand the dog barking.
The bad news...I was on vacation and didn't want to deal with any of this.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank rloza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, April 23, 2013
Dear guest,

We appreciate you taking the time to leave us an honest review of your stay at the Hilton Garden Inn. Thank you for the comments you made about our location, pool, and scenery. We apologize about the unfortunate circumstances you endured while you stayed with us. You will be pleased to know the housekeeping is now more aware of the issues you mentioned and can assure you a different and better stay the next time you choose to visit South Padre Island. Please give us another try and we are sure you will find your stay nothing but wonderful.

Thank You,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

The Hilton garden inn is an excellent hotel with only very few problems. On the upside, it was by a free nature trail and right on the beach. The breakfast was good and the rooms were comfy. Also, the pool was nice too. On the downside, the Christmas buffet was horrible and there were some little problems in the room. A great hotel overall. Recommend for families with children.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank SSSegue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, April 4, 2013
Dear guest,

Thank you for taking the time to share your experience with us and other valued Trip Advisor users. We appreciate you choosing the Hilton Garden Inn and writing an honest review. We are thrilled you enjoyed our hotel located directly on the beach, the breakfast, and most of all your room. If you come to South Padre Island this year, we will be looking forward to greeting you once again.

Thank you,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leonard, Texas
Level Contributor
358 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 464 helpful votes
4 of 5 stars Reviewed March 14, 2013

This is the second time I have taken my company to this hotel for a mini-vacation. The quality of the hotel is great, the location away from the big crowds is nice also. My employees enjoy staying here because of the great pool and hot tub and the ease in getting to the beach.

We had several meals there during our stay. The food was not bad for hotel food, but the service was always very slow. If you are in a hurry you had better go somewhere else. The lunch special is a pretty fair deal and they have it from 11am to 6pm. We will definitely come back in the future.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
12 Thank Jack2148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, March 15, 2013
Dear Guest,

Thank you for choosing the Hilton Garden Inn again during your mini-vacation on South Padre Island. We are happy you enjoyed your stay, our pool, our hut tub, and the easy access to the beach. We hope to see you again in the near future.

Thank you,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 13, 2013

First time to South Padre Island and the only thing I can say is that this has been a great vacation. We were only suppose to stay 2 nights then head to San Anotonio, but extended stay for 2 extra days.

The hotel property is the best value for any family for both lodging and food. Daily buffet breakfast was excellent. Easy access to the beach. Not much to complain about regarding this property. I have stayed at much more expensive properties and they could not beat this property on the combination of value, service and overall experience. We will definitely be back for another stay.!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank Chefreggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at Hilton Garden Inn South Padre Island, responded to this review, March 14, 2013
Dear Guest,

Thank you for choosing the Hilton Garden Inn during your first vacation in South Padre Island. We are very pleased to read we have made you and your family's spring break one to remember. We appreciate you taking the time to share this with us and fellow travelers. We will look forward to welcoming you back soon!

Thank you,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn South Padre Island

Property: Hilton Garden Inn South Padre Island
Address: 7010 Padre Blvd, South Padre Island, TX 78597-7726
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn South Padre Island 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Our Hilton Garden Inn hotel is set among the dunes of the Gulf of Mexico beachfront and offers contemporary convenience on the north side of the island. We place you in the heart of the beach action where you can enjoy a gulf sunset, beach horseback riding, parasailing and more. We offer complimentary WiFi throughout our hotel along with a full-service bar and restaurant at the pool and deck. Check out what all our South Padre hotel has to offer! ... more   less 
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Also Known As:
Hilton Garden Inn South Padre Island Hotel South Padre Island

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