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“horrible experience”
Review of WindWater Hotel

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WindWater Hotel
Ranked #15 of 32 Hotels in South Padre Island
GreenLeadersBronze level
Mission, Texas
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“horrible experience”
Reviewed January 27, 2013

I stayed at this hotel on 1/26/13 and rented 2 rooms 113 and 114.There were people in the swimming pool making noise up until 430 in the morning and aside from getting no sleep as i was checking out in the morning there was no one at the front desk so i started to whistle so i could get someones attention thats when i believe her name dora comes in and very rudely says "im not a dog,you dont need to be whistling you can say hello" as i expressed my opinion on the noise from last night she said "oh well you are more then welcome to call the police" i asked what the pool hours were and she said theres was no hours just as long as there was no noise being made.All in all a horrible experience all way around.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank willie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rochester, New York
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 21, 2012

My son and I checked in thought the first night was ok but on the second night the roaches came out horribly so they moved us upstairs and the second room had roaches so when i asked what our chances were of a third room being roach free the desk said "mam I dont know what to tell you" I told them we were checking out and we did at midnight in our pj's. So unless you don't mind sleeping with the creatures don't go here

  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank Tammyk1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these South Padre Island hotels

McAllen, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2012

Do not stay at Wind Water! We found a good deal for this place on Expedia and decided to book a room. Bad idea! The receptionist at the front desk was rude and they had what appeared to be a porno (multiple nude scenes on rated R movie) playing on the lobby TV. Luckily we don't have children but it was extremely inappropriate. When we walked into the room the odor was awful! We went to check out the rest of the room, walked into the bathroom and there was a HUGE roach on our bathroom towel! We had seen enough and went to find another hotel to stay at. We spoke to the front office receptionist and she informed us that she could not give us a refund since we booked through Expedia. We had to speak to Expedia and unfortunately were not able to get a full refund. Also, when we went in to tell the receptionist that there was a roach in the room and that it was dirty, she proceeded to call her head housekeeper to check on the room. She was on the phone with her and of course said that the room was perfectly fine. Why would we lie?!?!?!? If you are looking for a nice place to stay while visiting the island, do not stay at WindWater! Save your money, and your time!

  • Stayed November 2012, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank miriam g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 2, 2012

The staff at the Wind Water is very courteous and professional and very willing to accomodate your needs as a traveler. My wife and I were very pleased at the friendliness of Jay and Kirsten at the front desk. They were very prompt in answering my calls and returning them within a reasonable amount of time prior to my travels.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank AlexB0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 8, 2012

The pictures on Expedia's website and the actual place are hardly synonymous. The queen-sized beds are NOT queen-sized. In order to get fresh towels, you have to physically go down to the front desk and bring your used towels and trade them for fresh ones. And the ones that were (considered) fresh, were not white - more like a dingy white. One of my traveling companions went to use their computer and it was merely a small laptop. Uh, OK. But she was also advised that she could utilize the keyboard to the laptop and would have to use a keyboard underneath instead - and there were keys that were either missing or not working. Another traveling companion wanted to wash her hair and requested some shampoo. The clerk's response was, "Well we don't have any shampoo but we have plenty of toothpaste." What does brushing your teeth have to do with washing your hair? I know both are grooming habits and while necessary, they aren't one and the same. You also had to hold the handle down while flushing the toilet. And let me not forget to mention that the microwave had a live roach on the inside of the door. Please BYPASS this place whether you're driving or web-surfing for a place to stay while visiting South Padre Island. Please and thank you.

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
4 Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 7, 2012

The rooms could stand to be updated. Our fridge didn't work and 30 min after reporting it, it got replaced. For the price of $37 a night during the week it's a good value, not fancy but appeared clean. The breakfast was pretty bad so plan on eating a taco at Stripes or at a restaurant.

Room Tip: Don't get by the pool on weekends it will be noisy
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Donald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Miguel de Allende, Guanajuato, Mexico
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 19, 2012

Do not pay a dollar or even look at the place when you drive by. Will post pictures later. This was the filthiest place I have ever stayed at. There were stains all over the comforters, dirt and food all over the floor, poopie on the toilet, hair stuck on the shower, and floor, mold al over the ceiling, etc, etc.I will post photos later. Very, very filthy. Please do not stay here, it is a health hazard.

  • Stayed August 2012, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LupeLoverock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WindWater Hotel

Property: WindWater Hotel
Address: 5701 Padre Blvd, South Padre Island, TX 78597-7633
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:2 star — WindWater Hotel 2*
Number of rooms: 61
Official Description (provided by the hotel):
The WindWater Hotel offers moderately priced, family and student friendly hotel accommodations in the heart of South Padre Island, Texas. With spacious and comfortable hotel rooms, king suites and condos facing the bay-side marina, and a variety of fabulous hotel features and lodging extras. WindWater Hotel offers the perfect accommodations for family vacations and spring break trips in South Padre Island. Guests can also enjoy playing a round of golf at local golf courses, hiking or biking along local trails, or fishing off the bay-side marina. Amenities include spacious suites with private balconies, an outdoor pool, free wireless internet, business center, and a limited amount of fishing equipment for guests to use. Situated on the bayside marina and 2 blocks from the beach, the WindWater Hotel, offers convenience to local attractions including; Schlitterbahn Beach Waterpark (tickets sold at frontdesk) South Padre Island Convention Center Isla Blanca Park Horseback Riding Snorkeling Scuba Diving Dolphin Watch Tours Lighthouse Square Sea Turtle Inc. Mexico South Padre Island Dolphin Research and Sea Life Nature Center Gladys Porter Zoo Island Equestrian Center Laguna Atascosa National Wildlife Refuge Laguna Madre Nature Trail Historic Brownsville ... more   less 
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Also Known As:
Wind Water Hotel And Resort
Wind Water Hotel South Padre Island
Microtel South Padre Island
South Padre Island Best Western
Best Western South Padre Island

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