Musty Smell & Maintenance Issues: When we entered the room the ceiling fan was on, but no A/C! Called Vacasa local property manager for assistance...no response, left voice mail with no returned call during our stay. We finally called the condo manager (i.e., "Pete") who was very polite and courteous, and told us to contact the indivdual property owner. After further investigation of the rental, we discovered the batteries to all appliances (i.e., thermostat, clocks, and remotes) had been removed or were inoperable. We went to the local store and purchased batteries, installed them, and the A/C began to work...thank You Jesus! We also encountered a musty, mildewy odor upon entering the property. We immediately attempted to fumigate the condo with Lysol. The next issue was bird droppings on the patio and the furniture due to the Purple Martins' nest on the outdoor light fixture. This caused us to clean the table and chairs thoroughly before use. However, the droppings on the patio and the birds' nest remained causing us limited use of the patio...definitely didn't eat out there! New towels provided, however, not washed causing lint everywhere...clothing, bodies, etc. Utensils provided were dated and did not appear to be clean...we refrained from using.
Compliments: Nice condo overall with a great sunset view, boat piers, pool & hot tub with outdoor shower, and laundry facilities. We appreciated the clean bedding and linen...very comfortable Murphy bed. Updated kitchen and bath were in good taste...great freezer for the fish caught. Peaceful and the residents were friendly.
Compliments for South Padre: Beach Access #4...great evening stroll; Speck Ops Charters with Capt. Jason Wisdom...limited out on the speck trout; the condo...caught fish right off the boat dock; Jim's Pier off Swordfish Avenue...will clean & bag your catch for a small fee, Hilton Garden Inn's $9.95 lunch and dinner specials...great for families on a budget; Isla Boat Tour; Sea Turtle Rescue & Rehabilitation Center; and Dirty Al's Pelican Bay Restaurant in Port Isabel...great seafood!
The room's appearance was neat and clean, however, the inoperable A/C, the musty & mildewy smell, and the bird droppings on the patio were unacceptable. We were left to discover and rectify these issues. The property owner(s) should have been contacted immediately concerning these issues prior to our arrival. With improved customer service and correcting these issues, we would recommend this property to only those who just need a place to rest for a couple of nights.