The burgers are a tad expensive, but the times we've gone there, they were worth the extra. My new favorite is the mushroom, Swiss burger. It isn't as gooey as many other places and the mushrooms have a nice seasoning. The unlimited fries is a nice feature although I don't think we have ever had to ask for more. The fact that they normally bring you a basket of fries while you're waiting for your order pretty much takes care of it :-) I've read some reviews about bad service, but that hasn't been our experience - we have always received good service. When we are in the mood for a burger - we go to Red Robin.