My family and I stayed here on our way home from vacation. The check in process was quick and easy. Once we got to our room all the problems started. We stayed on the 3rd floor and all night we could hear the people in pool. I think the pool is open all night. When we turned the ac on it smoked and set off the fire alarm. I just wanted to shower and sleep. The shower had so much mold! After I turned the shower off I looked up and noticed the mold on the shower head!! It was so disgusting! My children didn't even want to shower in there. I couldn't sleep with the partying going on in the next room and everyone yelling in the pool. I finally checked out at 3am and told them all the issues we had. Since no manager on site nothing could be done. When I finally spoke to the manager, Bob Patel, he gave me a partial discount. He was not sympathetic at all. He obviously has this problem often and not willing to correct it. We will never stay here again! Make the 45 min. drive to San Antonio..don't waste your money here. We paid $100 + tax for a filthy disgusting room.
- Official Description (provided by the hotel):
- The Comfort Inn & Suites Seguin offers free wired & wireless internet, a free breakfast, micro fridges in every room, coffee makers, hairdryers, and all of the amenities you are looking for to make a great stay. The hotel also offers a sparkling outdoor pool, hot tub, and several area restaurants. ... more less
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- Also Known As:
- Comfort Inn Seguin
- Seguin Comfort Inn