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“Wonderful”

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Best Western Plus Atrium Inn
Ranked #2 of 4 Hotels in Schertz
Certificate of Excellence
San Saba, Texas, United States
1 review
“Wonderful”
Reviewed May 4, 2014

This was a very clean motel and all employee were very consider. The meal was very good and employee was very prompt to clean the tables and get warm food out, We enjoyed our stay very much and will stay there again the next time we are on that side of San Antonio. We were able to walk next door to eat and the food was extremely good.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Beverly U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, June 3, 2014
Thank you for writing a great review! We are glad you enjoyed our breakfast and truly appreciate your comments regarding our services. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    138
    59
    13
    4
    6
See reviews for
126
44
5
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Austin, Texas
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 29, 2014

I had made an online reservation well in advance of my stay. When I arrived the hotel had no record but did accomodate me with the type of room I wanted and credit on my rewards account. I felt the hotel staff made an exceptional effort ot provide me a room and make my stay as pleasant as possible. The room was very clean, well appointed and very comfortable.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DFBAUSTIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, June 3, 2014
We appreciate you taking time to write a review. We apologize for any inconvenience during your check in. Thank you for your comments on our accommodation and services. Please come back and visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marana, Arizona
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 28, 2014

You will not be disappointed in your stay at this modern Best Western. Rooms are clean and comfortable, and common areas are light and cheery. In-room Keurig coffee makers work well and the ventilation/cooling system is quiet and even. The atrium/pool area is most pleasant, but a few lounge chairs might encourage more use. The breakfast area is one of the cleanest, most spacious we have visited in a moderately priced hotel. Hot items are available every day. We stayed five nights at this establishment and would not hesitate to book again.

Room Tip: Double queen room was not too spacious and sink area is cramped. Perhaps another configuration would...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, June 3, 2014
Thank you for the wonderful comments! We are happy that you enjoyed your stay, including our comfortable rooms, pleasant pool area, and delicious breakfast. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 21, 2014

I can't thank the manager Yogi enough. He went above and beyond the call of service to help me. I'm on oxygen 24/7 and he was so helpful. The hotel is one of the cleanest I've ever stayed in and I'm major picky due to my lung illness. The facility is kept up exceptionally well and I enjoyed the soothing color scheme. Breakfast was one of the best for hotel food we ever had. Our stay was very comfortable and so were the beds. It was a great stay and we spent 6 nights. Definitely worth every dime and more :) Yogi deserves manager of the year for his friendliness, kindness, and service with a smile.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonaldAndKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, June 3, 2014
We appreciate your excellent review and are happy to hear you had a comfortable stay! We are also glad you enjoyed the breakfast. Thank you so much for your kind and appreciative words regarding our guest services. Please come back and visit us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 15, 2014 via mobile

I had a great stay. The bed was very comfortable and the room was immaculate. I had my grandson with me, and he was very impressed with the elevator buttons and the closet. Such a worldly two year old.
The staff made me feel welcome and were concerned with my comfort.

Stayed April 2014, traveled with family
Helpful?
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, June 3, 2014
Thank you for a great review! We are glad you enjoyed your stay. Our main priority is to make our guests feel comfortable and welcome. We hope you can visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas, Usa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 13, 2014

We wanted a place between San Antonio and New Braunfels. This was perfect. Great location to get to. The lobby was inviting and the clerk was great. Everyone we came in contact with was very nice and made us feel welcome. The room was clean and larger than we expected. The bed was very comfortable. The breakfast was better than other places we have stayed at. We will definitely stay here again when in the area.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ronald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, April 14, 2014
Thank you for an amazing review! We appreciate your acknowledgement of our staff hospitality and are happy that you had a wonderful stay. We are also glad you enjoyed the breakfast. Please come back and visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 30, 2014

We arrived at the hotel and the outside looked very well kept. Parking is easy and this hotel was easy to fine. As we entered the front lobby it looked very nice. We arrived early and our room was not ready but they took care of it immediately. Front lobby customer service was exceptional during our entire stay.

Our room was clean but a little on the small side. The only negative is the walls are paper thin because we could hear our neighbors who stayed up really late.

The pool area was wonderful. They advertise a heated pool and it truly was that. The hot tub was actually a hot tub. The pool is in the atrium with several tables and chairs.

The breakfast was the best I have had in a long time at a hotel. There was cooked eggs, sausage, bacon, hash browns along with all the traditional items at a hotel.

Overall our experience was great and we would stay here again.

Room Tip: We stayed on the 2nd floor next to the stairs so we never had to use the elevator.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kphello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogi U, General Manager at Best Western Plus Atrium Inn, responded to this review, April 14, 2014
Thank you for an excellent review! We apologize for the inconvenience and are glad to hear it was taken care of immediately. Thanks for acknowledging our front lobby hospitality. We are very happy to hear that you enjoyed the indoor heated pool and hot tub, as well as the breakfast. Definitely come back and visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Atrium Inn

Property: Best Western Plus Atrium Inn
Address: 17401 IH 35 North (Exit 175), Schertz, TX 78154
Phone Number:
Location: United States > Texas > Schertz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Schertz
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Atrium Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
BEST WESTERN PLUS Atrium Inn Welcome to BEST WESTERN PLUS Atrium Inn!You have the Natural Bridge Caverns a short drive away from our Best Western Schertz hotel, known for a superior location, service and rates.Year-round, families and adventure seekers flock to our Schertz hotel to visit the nearby Schlitterbahn® Waterpark and Six Flags Fiesta Texas. SeaWorld is a must-see for dolphin interactions, incredible shows and exhibits that are unbelievable. You can make a tour of all three parks for a vacation that will never be forgotten.Start your day with a free, full hot breakfast that includes favorites such as hot waffles, pastries, cereal, yogurt, fruit and 100% Arabica coffee. Not sure where to go first? Free Wi-Fi keeps you connected so you can check out what’s happening near your Schertz hotel. There’s ample truck and RV parking, and we’re happy to host campers and road trippers.The indoor heated pool of our Schertz hotel is a temptation few guests can resist. After a day of lounging poolside, we’re close to shopping and dining so you can spend the evening sampling the local fare. Visit Retama Park® and Wildlife Ranch for some family-friendly fun, or catch a game at the Schertz Soccer Complex. Adjoining rooms are available at our hotel in Schertz, perfect for large families or groups. Poolside rooms are also available, making it easy to take a quick dip before starting your day. Our hotel features a 24 hour restaurant within walking distance and easy access from I-35. If you’re here for business with Verizon®, FedEx®, Amazon®, or with the Randolph Air Force Base, you’ll find business travel a little bit easier when staying with us. We’re close to everything you need.Book a spacious BEST WESTERN PLUS Atrium Inn room today and get the best rates in town! ... more   less 
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Also Known As:
Atrium Hotel Schertz

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