I waited for quite a long time for my order and had an opportunity to observe the entire kitchen staff in action. I saw the front end people tossing food to each other to complete an order, dropped it on the floor, pick it up and put it back to use again. they were so busy that everyone had their hands on the food after handling money, opening boxes, Carrying trays, opening and closing the drive thru window ... yuk. the people in the back were filling orders as fast as they could, some without gloves at all, others with gloves that they had used to handle other things besides food. I barely ate any of my hamburger.
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