Only stayed one night and thought the staff, room and amenities were very courteous, clean and substantial. This hotel would be at the top of our list the next time we're in town, but for the noise.
West side - Train came through @ 2-3 am with a loud blast that jolted us upright and wide awake. We stayed on the forth floor facing the railroad tracks.
East side - I would think you might be better off facing the interstate; however, another reviewer has stated that the traffic noise on that side will keep you up all night.
Our room - The wind was blowing hard that night and there was an unusual rumbling,banging noise that we thought was coming from the roof. The next morning we determined it was a loose fitting screen covering our window.
Pros: Very clean and bright. Friendly staff. Nice beds, good size bathroom, green A/C system. Nice amenities. Kitchenette, hairdryer, iron & ironing board, onsite guest laundry, free "Lending Locker". Pet friendly fee $25.
Cons: Noise (location). According to their Director of Sales, as of June 2013, management is attempting to get a "Silence Ordinance" passed to deal with the train.
Minor complaints: Out of more than 6 pillows in our room only one was a feather pillow. (We arrived after 10 pm and were too tired to bother the front desk). No "Do not disturb" sign. Arranged for late check out (2pm); yet housekeeping was in the room stripping the beds and bathroom when we returned at noon.
Very minor: When will hotels create a a TV channel menu that doesn't include the fifty channels they don't receive? It would make channel surfing a lot more pleasant.
Overall we liked this hotel brand and will likely try another Candelwood Suites hotel soon. Too bad the architects / developers didn't properly account for the noise at this location.
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