My friend & I inquired about a room, the woman manager said there was only one available. She explained it had four beds in it because some of the workers stay in that particular room at times. Lol I thought I was getting a luxury room for $80 including tax. OMG!!!! The room was horrific! The drapes were barely hanging because the rod was bent so bad, the mini fridge was rusty, the 80's style tv had no remote, I attempted to take a bath because it had jets in it (what the heck what was I thinking right?) there was no functioning plug or device to to keep the water from draining. There were no wash cloths & the two towels that were in there were so old, thin & ripped. I went to the office & inquired about a plug for the bathtub. The woman manager said they didn't have any lol so I asked about the jets in the tub she said they didn't work (surprise!). I was furious that they took me for so much money. The woman manager offered a washcloth to use as a plug if it will help because she. "Aims to please her customers so they keep coming back REALLY?!?! By this time she knew I was very angry she rudely said "maybe you should've looked at the room before you paid for it & second of all I would've reimbursed after you checked in if you weren't satisfied!" I asked her if I could get my money back. She said "no I'm not giving your money back after you've been there two hours (hell it took that long for my stomach to settle from the stench & dead bugs everywhere). She also told me if I wanted my money back to call the cops. After returning to the hell hole/room one of the workers came with a plug that was the wrong size. She left two washcloths & said she would return with a plug that would fit the bathtub drain. She never returned & the so called washcloths were so dirty & ripped I almost mistaked them for cleaning rags but then I realized where I was lol. There was also a broken down car with out tires sitting on bricks in the parking lot that drew the attention away from the moderately sober man uri in the pool. This place could never compete with motel 6 & leave the light on for you because most of the outside lights were burned out lol. This place needs to be shut down & the woman manager should be cleaning rooms instead of charging for them. Rude people have no business dealing with the public.
- Also Known As:
- Budget Inn San Marcos