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Country Inn & Suites by Radisson, San Marcos, TX
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Reviews (549)
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All reviewsindoor poolstayed here for nightsfree breakfastwafflescheck in was quicknice roombeds were comfortablehot breakfastdefinitely stay here againthe staff was friendly and helpfulexcellent stayeasy accessoutlet mallnew braunfelsconvenient locationhighwayinns
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Reviewed May 10, 2013

Not a bad hotel but they don't have cable and the beds aren't that great and the A/C doesn't cool the room enough. I don't think that this hotel is worth the money the charge. The La Quinta is about the same and cheaper and they give you cable. Won't be back.

  • Stayed: May 2013
    • Value
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2  Thank Primo07cs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo P, Front Office Manager at Country Inn & Suites by Radisson, San Marcos, TX, responded to this reviewResponded May 21, 2013

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. If you need to discuss your experience further please feel free to contact the hotel directly or email us at pablo.p@countryinns.com .

Sincerely,
Pablo G. Palomino
Front Office Manager
Country Inn & Suites by Carlson
512-392-8111 ext. 603

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013 via mobile

I admit the ONLY reason I booked this hotel was because my daughters dance team was staying here and it was the only rooms left in town. So I didn't expect much. I couldn't have been more surprised or empressed !!! Very clean, nicely decorated, extremely friendly staff, huge room and even got a free upgrade. Breakfast was good too. I would definetly stay here again, but this time it would be my FIRST choice!

  • Stayed: March 2013
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1  Thank Gingersr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

The room were clean and well lite. All staff members were friendly and helpful. The kitchen staff was great. Food was nice and hot and environment clean. This was my second time at this hotel and they are just great. I will definitely recommend this cotel to friends and family.

  • Stayed: February 2013, traveled on business
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2  Thank meatta b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013

Very friendly service. Great breakfast, Robert bevins was very helpful in locating all our rooms in a close proximity with a full house. Amy marek was sweet enough to save us very good cookies she made. All in all we had a great time. Thanks.

Room Tip: All rooms are good ones.
  • Stayed: February 2013, traveled with family
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2  Thank Yvonne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Of all the reviews I have done to date this hotel may rate the worse. Not to the fact of up keep and cleanliness but to the fact of pure service. The staff is completely curt, rude and inattentive and the management is non-existent along with the food quality questionable.
Do yourself a favor and avoid this hotel like the plague!

Room Tip: Always see you room and check it out before check in. If it not right get it corrected 1st thing.
  • Stayed: February 2013, traveled with friends
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Thank Quirt_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Carlson at Country Inn & Suites by Radisson, San Marcos, TX, responded to this reviewResponded February 23, 2013

On behalf of the entire staff here at the Country Inn & Suites San Marcos, TX, we apologize for the less than satisfactory stay. We especially would like to talk further with you,so we may get more details in regards to the service you received. We take complaints such as this very seriously. Please contact us via our website so we may talk further.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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