Fortunately I was able to avoid what I’m sure would have been a very disappointing experience at the Embassy Suites in San Marcos, Tx. I plan to host guests for lunch Easter and I am looking for a nice place so I thought of the Embassy Suites. I have never been there but thought it might offer something special for the holiday. I called to see what their menu was for Easter Sunday lunch but was transferred to the voice mailbox of someone possibly named Marchia – couldn’t understand what she stated her name to be after hearing it twice. I left my name and number and asked for a call back regarding the Easter Sunday lunch. After not receiving a call back I called again a few days later and again was given to this same person’s voice mailbox. I did not feel like leaving another message since the first was not answered so selected to be transferred to a “manager”. During the course of one sentence explaining to the “manager” I simply wanted to know what their Easter lunch menu would be I was abruptly put on hold several times, always in the middle of a word I was speaking. I was eventually transferred to Will who I asked this same, simple question “What is your menu for Easter Sunday lunch?” I don’t recall exactly what I was told but something to the effect of a rib eye sandwich and one or two other equally unimpressive selections. Nothing against a rib eye sandwich I guess I was just expecting something a little more upscale for a holiday lunch. I’m certainly thankful I called first and avoided the embarrassing situation of taking my guests to lunch at a place that not only does not appear to offer much more of a holiday ambiance than Jason’s Deli does but contact from staff members who are unconcerned and indifferent.
- Official Description (provided by the hotel):
- Set just a short drive from the bustling center of downtown San Marcos, the Embassy Suites San Marcos - Hotel, Spa & Conference Center is a contemporary and spacious hotel that offers more space, flexibility and freedom during your stay. Each of the San Marcos hotel’s 283 two-room suites provides a superb range of modern hotel amenities, including two flat-screen TVs and high-speed internet access. Whether you want to dine on a complimentary cooked-to-order breakfast or prepare one yourself with the suite’s mini refrigerator, microwave oven and coffeemaker, our hotel in San Marcos, TX is designed to give you more freedom. ... more less
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- Also Known As:
- Embassy Suites San Marcos Hotel San Marcos