Stayed here only because it was close to the Shrine of San Juan. The toilet in our room did not work, it would not flush and there was no water in the tank. After waiting almost and hour after reporting this and noone calling or coming to the room, we called the front desk and they told us they would move us to another room. We were moved and again the toilet in that room was also malfunctioning but we figure out how to jiggle the handle and get the tank to fill with water.
THIS WAS NOT THE WORSE PART. Around midnight we were all sound asleep (3 single women) when all of a sudden the door to our room opens (good thing we had the safety bar in place). We are startled awake and the person trying to open the door keeps trying to force it open. We are yelling and screaming and one of us calls the front desk and ask them to call the police, etc. The people leave and we look out the window and there are 4 men walking away. Ten minutes later we have not heard from the front desk and noone has come to our room to check on us. We call the front desk and are told they had given our room key to these individuals who had just checked in by mistake. The clerk who had switched our room earlier and given us the key to the new room had failed to register the room as occupied. That is why the door actually opened even though we had it locked. Needless to say, we were unable to get back to sleep and it was very traumatic. All we could think was, we are so close to the border this might be drug related and they had the wrong room, etc.
To this day no one ever called us to apologize or offer us a refund of any kind. We were told the Manager, Myra Pereira would call us, but she never did.
Would not recommend this place at all. There are alot better places to stay in the McAllen area that are not that far from the Shrine.
- Official Description (provided by the hotel):
- Welcome to the Rodeway Inn San Juan in San Juan, Texas. We are conveniently located off of Expressway 83. We are also located right across the Basilica of Our Lady of San Juan Del Valle National Shrine. This Motel has many Restaurants, Attractions and Shopping nearby. Our friendly staff is waiting to accommodate your lodging needs. We provide a complimentary Full Hot South Texas Breakfast, Free WiFi , many more in room amenities. We also have weekly and monthly rates available. We look forward to seeing you at the San Juan Inn. ... more less
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- Also Known As:
- Days Inn San Juan Hotel San Juan