We arranged for a block of rooms MONTHS in advance for an upcoming wedding. We were told they were doing some upgrading...new TV's etc. and things would be finish well before that. My husband and I booked a suite. Everyone was coming for all over the country and was excited to swim and get together for this big event. It was 105 degrees when we landed. Folks booked between 3 and 6 days at this hotel. The first disappointment is that the pool was closed and under construction. No warning, no phone call that it wasn't as promised just the closed pool for the hotel full of our guests. Our room was dingy. Burn marks in the bedspread, blanket smelled and a huge old tube TV that had a high pitched sound. One evening we asked for an extra blanket and pillows for the hide-a-bed and they gave us a dirty bedspread and pillows with no pillow cases. Bathroom counter hadn't been wiped in a long time. Surfaces in room were dirty as were the coffee cups. Bed was very uncomfortable.
I asked the manager about the pool and she said " it was open last week and because of the drought they had to close it." That made no sense! She was short with me and offered no apology. Breakfast wasn't anything to brag about either. Please don't waste your time! Wedding was beautiful but the event was damped by this hotel experience.
- Official Description (provided by the hotel):
- This business-friendly hotel located in San Angelo is located blocks from historic downtown San Angelo and the Concho River. Our LED televisions come with premium cable/satellite channels. Guestrooms also feature refrigerators, microwaves, air conditioning, iron/ironing board, hairdryers, and coffee/tea makers. In addition to complimentary parking, The Clarion Hotel San Angelo provides complimentary wireless Internet access, complimentary hot breakfast buffet, a business center with wired Internet access, and conference/meeting rooms. ... more less
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- Also Known As:
- San Angelo Inn And Conference Center
- San Angelo Hotel San Angelo
- Holiday Inn San Angelo
- San Angelo Holiday Inn