When hotel was booked, the fee was put on my credit card although I was not told. At check out, the receptionist wanted me to sign that the charge would be placed on my credit card that day. She did not understand that it had already been placed on the account. When I finally signed, I checked online and the reservation date charge was taken off and the check out date was added. There were three people in the lobby with the same issue. One had already paid the credit card bill. It was a mess! Their wording is terrible and communication not much better.
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