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Reviews (562)
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All reviewsfront deskroom was cleanneeded anythinggreat customer servicenice staygreat staffstay there againround rock texashot breakfastgreat place to staywafflesaustin areathe breakfast areaeasy accesscherylbwymca
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72 - 77 of 562 reviews
Reviewed September 6, 2017 via mobile

The Texas heat was killer but the hotel was clean and comfortable. Staff was friendly and helpful and put out a decent breakfast the morning we left. Pool was clean and a welcome relief to the 108 degree heat!

Stayed: August 2017, traveled with friends
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded September 8, 2017

Dear Jason S,

Thank you for the review ! I am glad you found our hotel to your liking. Let us know when you're back in town and we'll save a room for you. Take Care !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2017

Very friendly staff that go out of their way to accommodate guests. One of the best experiences I've had in dealing with hotel staff. Easy access to the hotel. Near plenty of shopping and restaurants.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank O2909MHk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded September 6, 2017

Dear O2909MHk,

Thank you for taking the time to give us a perfect review ! I am so glad to hear our staff was very friendly and went out of their way to accommodate guests. We'll see you the next time you're in town !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2017

Very restful trip. The staff was great and enjoyed the morning breakfast. The room was clean and convenient. Air-conditioning worked great and room was quiet. I would stay here again and recommend to others.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank rlyons1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded September 1, 2017

Dear rlyons1971,

Thank you for the review ! I'm glad to hear our staff was great and you enjoyed your stay while here. We'll see you next time ! Take care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2017

We spent 4 nights at this hotel. The room was comfortable, the staff was friendly and quick to respond when we had requests, and the location is quite convenient to local restaurants and entertainment.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded August 26, 2017

Dear Holly S,

Thank you for the perfect review ! I am so glad to hear that you found our hotel comfortable and that our staff was very friendly and quick to respond to requests. We look forward to your next stay !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2017

Older hotel. Found food crumbs on the floor in the guest room. Room also had a musty smell to it. Breakfast was ok. Typical waffles. Eggs and bacon, which was sitting in grease, tasted old Good for a one night stay.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded August 26, 2017

Dear Mark D,

Thank you for taking the time to let us know how your stay went. I am so sorry we didn't meet expectations. I hope you will give us a change to make it up to you. We hope to welcome you back soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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