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Reviews (562)
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All reviewsfront deskroom was cleanneeded anythinggreat customer servicenice staygreat staffstay there againround rock texashot breakfastgreat place to staywafflesaustin areathe breakfast areaeasy accesscherylbwymca
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73 - 78 of 562 reviews
Reviewed September 3, 2017

Very friendly staff that go out of their way to accommodate guests. One of the best experiences I've had in dealing with hotel staff. Easy access to the hotel. Near plenty of shopping and restaurants.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank O2909MHk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded September 6, 2017

Dear O2909MHk,

Thank you for taking the time to give us a perfect review ! I am so glad to hear our staff was very friendly and went out of their way to accommodate guests. We'll see you the next time you're in town !

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Reviewed August 26, 2017

Very restful trip. The staff was great and enjoyed the morning breakfast. The room was clean and convenient. Air-conditioning worked great and room was quiet. I would stay here again and recommend to others.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank rlyons1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded September 1, 2017

Dear rlyons1971,

Thank you for the review ! I'm glad to hear our staff was great and you enjoyed your stay while here. We'll see you next time ! Take care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2017

We spent 4 nights at this hotel. The room was comfortable, the staff was friendly and quick to respond when we had requests, and the location is quite convenient to local restaurants and entertainment.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded August 26, 2017

Dear Holly S,

Thank you for the perfect review ! I am so glad to hear that you found our hotel comfortable and that our staff was very friendly and quick to respond to requests. We look forward to your next stay !

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Reviewed August 23, 2017

Older hotel. Found food crumbs on the floor in the guest room. Room also had a musty smell to it. Breakfast was ok. Typical waffles. Eggs and bacon, which was sitting in grease, tasted old Good for a one night stay.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded August 26, 2017

Dear Mark D,

Thank you for taking the time to let us know how your stay went. I am so sorry we didn't meet expectations. I hope you will give us a change to make it up to you. We hope to welcome you back soon !

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Reviewed August 23, 2017

Made a short quick trip very pleasant. Nice staff, nice room, easy access location. Would stay there again. My meeting was in Round Rock, TX which because of this hotels location was a quick ten minutes up the highway. It had a steakhouse and Mexican food place within two minute walking distance. Yes, I would recommend this motel.

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 684waltere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ladonna W, General Manager at Best Western Executive Inn, responded to this reviewResponded August 26, 2017

Dear 684waltere,

Thank you for the five star review ! I am so glad you found our location convenient. Let us know the next time you're back in town and we'll save a room for you. Take Care !

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