Our 3 day vacation was marred by the fact that the pool advertised on their web site (with NO seasonal usage times posted as of 4/7/06) had a "sunken in" pool cover with dirty water on top (I have a digital photo of how bad the pool area looked!). 4/7/06 had temperatures in the mid 90's. A swim would have been nice. We went out at 7am the next morning to go swimming in Barton Springs (67 degree water no problem), and the clerk at the front desk wrote a note to have our room cleaned first(by 10:30am). We got back at 12 noon and found the room not cleaned. The new front desk clerk gave me the lame excuse that he saw the note, and called my room while we were gone. When he got no answer, he assumed we were still sleeping (there was no "maid needed" door hanger!). He made it very clear to me twice that usually the "checked out" rooms were done 1st, and the "stay over's" were done last. I was upset, and he offered to do my room then, but we needed to shower and eat lunch. It got done at 4pm. We discovered, after we left, a chicken burrito was somehow missing from our fridge or igloo cooler, to top it all off.
- Official Description (provided by the hotel):
- Rooms completely remodeled in April 2014. Large, over-sized rooms with many amenities including refrigerators and microwaves in each room, wired and wireless Internet, and much more. FREE full hot breakfast buffet with sausage, eggs, Texas-shaped waffles, and much more. ... more less
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- Also Known As:
- Best Western Round Rock
- Round Rock Best Western