I booked a two day stay for a baseball tournament. While I was making my reservation I asked if plans changed and I only needed one night instead of two , could I change it. I was told yes..LIE!!!!!! So I called spoke to Joseph who said he is the owner. I was told I could not change it..I had to stay the two nights. I told him I was told I could change it. After arguing with me, he told me he would give me 1 night , but he was going to fire the person who told me I could change my dates. What???? you are going to fire someone because of that he said yep...THEY NEED TO BE PUNISHED!!!!! What?????? I said just like you, I"m sure they have a family to feed. I don't want anyone to get fired...so there he was MR. PROFESSIONAL going to fire someone for something so little..so he keeps blabbering, I asked him for Corporates #, he hung up on me ...so I call Corporate and they are showing he cancled my reservation... I will keep posting this review anywhere I can.. I truly hope this mean man will not fire someone. I will Never NEVER Stay at a Best Western in my life.. KARMA MR. JOSEPH :)
- Official Description (provided by the hotel):
- Rooms completely remodeled in April 2014. Large, over-sized rooms with many amenities including refrigerators and microwaves in each room, wired and wireless Internet, and much more. FREE full hot breakfast buffet with sausage, eggs, Texas-shaped waffles, and much more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Best Western, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Executive Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Round Rock
- Round Rock Best Western