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Best Western Executive Inn
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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $101/night.

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Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of $97/night.

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Reviews (554)
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353
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All reviewsfront deskspecial needsroom was cleannice stayneeded anythinggreat customer servicestay there againround rock texasgreat staffgreat place to stayhot breakfastwe've stayednext morningeasy accesswafflesaustin areaparking lot
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Reviewed November 24, 2012

Nice hotel. Clean rooms, friendly staff, comfortable beds and pillows. And you can't beat the price. Only complaint....noise from the interstate. Ask for a room as far away from the front as possible.

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Best Western
Thank JEFFREY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRR, Owner at Best Western Executive Inn, responded to this reviewResponded November 29, 2012

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write a review. We appreciate your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

This hotel sits right off of I-35 and the traffic does not ever stop. The hotel itself was nice, staff was nice, but what good is a hotel if you can't sleep? They obviously have spent lots of money on decoration - why did they not take the practical step of putting in double-paned windows which are both energy efficient and would cut way down on the noise level? I felt like I was ( trying to ) sleep under the freeway, Also towels - one per person and did not look all of that clean. Hot breakfast -as advertised - yuck. Threw the waffle in the trash.

  • Stayed: November 2012, traveled as a couple
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3  Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, General Manager at Best Western Executive Inn, responded to this reviewResponded November 16, 2012

First of all please accept our sincere apology for any inconvenience you had. We definitely address your concern. As for the towels, for one bed like yours we put two sets of towels and we would have been more than happy to give you additional towels, had you asked, and I am very sorry you did not like your waffle, the waffles we use is the same exact waffle that Hilton, Marriot and other major brands use.
Again we apologize for the inconvenient and sorry we could not give you a full refund at check out which you requested.

With regards,

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Reviewed September 28, 2012

This was a quick stop on our way down south to camp with our two children. Our number 1 priority was to sleep well before having to sleep two nights in a tent. Mission accomplished!! Breakfast was a wonderful bonus with a doting staff who served my son eggs while I tended to our daughter and even gave the kids trinkets that delighted and entertained them during the remainder of our drive. A perfect stay for our needs!!!

  • Stayed: September 2012
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Thank Kuglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at Best Western Executive Inn, responded to this reviewResponded October 29, 2012

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

The welcome greeting was friendly. Despite the elderly building the room was in a very good shape. All amenities worked properly. The staff was friendly and supportive. The praised “full breakfast buffet” lived up to its name. We left well-fed. The only draw-back is the noise. The windows are not sound-proved which cannot be justified by the price. We paid more than USD 75 + tax. Hence we became grateful for the steady noise of the air-con which blanketed the noise of the Interstate-traffic roaring the entire night.

  • Stayed: September 2012, traveled as a couple
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Thank Daydreamer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at Best Western Executive Inn, responded to this reviewResponded October 29, 2012

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed September 8, 2012

I recently just stayed in the Best Wetern Inn in Round Rock Tx. When I walked in room there was an Oder in room. It's an outside door to the enter hotel room. No
Elavotors. The breakfast is ok! Eggs are fake powderd kind. When I was going to bed one night a spotted a huge cricket in are room! This place is not in best location. Good price but would rather pay more money to stay somewhere else.

  • Stayed: September 2012
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1  Thank Ttaylor0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NIMA1991, Owner at Best Western Executive Inn, responded to this reviewResponded September 11, 2012

Thank you for stay at our property and on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience, because as you can see from other reviews, we provide a much better experience.

As for the eggs, they are real eggs and we purchase them from Sysco food.

If I can provide any assistance, please don't hesitate to contact me directly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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