Im sure the accomodations of this place could be good. One problem though, the woman at the front desk was rude about anything, absolutely everything. We finally got to the point to not call the front desk if we knew she was working. I dont know why you get into hospitality service when your attitude is like this. There is no way she is still there now im sure. Definitely out of the 100+ hotels we have stayed at I have never seen anyone so rude. We payed for the week and left 3 days early because of the rude service. Everyone else was ok. Then when we were checking out early, we tried to get a refund and the rude person says "no refund cause now we have to wash the sheets" I was like thinking in my head "you don't wash the sheets anyway" UNBELIEVABLE .
- Official Description (provided by the hotel):
- WoodSpring Suites Austin Round Rock (formerly Value Place Round Rock) is a new kind of extended-stay hotel. Our hotels are designed for business and personal travelers who intend to stay a week (or longer). Kitchens in every room allow you to store, cook, and eat food to save time and money. A table in each room is ideal for working and eating. Lots of room to relax and refresh. Many of our policies and amenities vary from traditional/nightly hotels. ... more less
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- Also Known As:
- Value Place Round Rock Hotel Round Rock