We were only looking for a low cost place to lay our weary heads during the weekend of the F1 race in Austin. The Microtel far exceeded our expectations...including free sun screen towelettes, earplugs and bottled water for our long days in the stands at COTA. The rooms were clean. There were plenty of towels and amenities. The staff was friendly and helpful with any advice you might need. A GREAT job by manager Pablo Contesse and his staff. We WILL be back next year!
Thank you for your feedback! We are delighted to hear you had such a "wow" experience at the Microtel Inn & Suites and we definitely look forward to welcoming you back when your travels bring you back to the area.
Very comfortable and clean room. Our only issue was that the insulation is a little thin, so can hear from above and rooms to the side - bring some earplugs and you will have a great stay!
Thank you so much for your feedback regarding your stay at our hotel. We are very sorry to hear that you were inconvenienced by the noise around your room. We are very glad to hear that you enjoyed the room space and comfort, as we want every guest to feel at home and comfortable during their stay. We hope to provide you with a better stay on your next journey through Round Rock.
Let me start out by saying the hotel is fine. Clean & cheap. Breakfast is only sweet stuff, no protein ( not even boiled eggs ). The staff was pleasant and the property is nice ( except for the incoming road). I can't see certain aspects, such as the tub surround, aging very well.
So what was wrong? Nothing, really. Something was out of order and I can't put my finger on it. There was a large group in the lobby, mixture if men, women, and children. Adults were drinking and laughing but not at all obnoxious. It just felt out of place. Chalk it up to a 'spirit to spirit' thing. I don't think I would be back because if that unsettled feeling.
The facility and staff were fine, and if you need a clean & inexpensive room, this is a great place to go.
I am sorry that your stay at our hotel did not meet your expectations. We truly do try to provide home away from home accommodations for all our travelers. I hope you will give us another chance the next time you are in the Round Rock area.