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“Excellent Hotel, Great Value, and Great Staff!” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Round Rock

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Country Inn & Suites By Carlson, Round Rock
Ranked #17 of 25 Hotels in Round Rock
Zephyr, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Hotel, Great Value, and Great Staff!”
5 of 5 stars Reviewed July 16, 2014

Our experience with the Country Inn was GREAT!! We booked rooms at the Country Inn for guests for our wedding and ABSOLUTELY LOVED IT!! The staff was incredibly courteous and they prepare fresh baked cookies which was a nice touch. The hotel is clean, well-kept and quiet. The staff is very courteous and go out of their way to help. They also have two restaurants in the same parking lot which everyone really appreciated. It looks like the hotel has been updated from the pics on here but, in any event, we had a great stay and an incredibly friendly staff. We highly recommend this hotel to anyone planning to stay in the Round Rock area and will be back ourselves!! Oh, and a bonus that our family really enjoyed...the outlet mall is only a few minutes away:)

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Texan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    71
    57
    46
    19
    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bonita, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2014

Three days of children jumping in the room above from morning until late at night. The 3rd night the toilet clogged and no plunger was available. If you like noise late at night and raw sewage in your room, this is the place to stay.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars
      Service
Helpful?
1 Thank Glenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Round Rock, responded to this review, July 16, 2014
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for children who were noisy in the hallway and also the condition of your room. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New London, Mn
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 3, 2014

This hotel has a great breakfast, clean pool, nice rooms and , excellent staff.
They seem to go out of their way to make your stay enjoyable. Especially Sonya, was pleasant and helped me get some laundry soap when none was available in the vending machines.
I rewill stay there again

Room Tip: 2 Very good places to eat next door, Westside Alehouse (sports bar) and Lamargarita (Mexican)
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JFM_NL_Mn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

We've been regulars for several years 2x per year. This time I noticed a definite decline in common area cleanliness and room maintenance. Room phone not working and burned out lights. Seriously thinking about staying elsewhere next time.

Stayed June 2014
Helpful?
2 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

We had a late arrival (after ten) there was still plenty of good parking. The hotel was quiet. The air conditioner worked great, which was awesome after 7 hours in the car. Bathroom was clean, as was the room itself. The decor was dated but everything was in good repair. Staff was very friendly and fast. Breakfast was free and a good variety was offered. We definitely plan to stay here again.

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Capulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Island, Illinois
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 8, 2014

The hotel looked nice from the outside but is dated and "just OK" on the inside. We were disappointed since it didn't meet our expectations based on other Country Inns we have stayed at. The light and clock between the beds were unplugged and we had to search for the outlet to plug them in and reset the clock--something housekeeping should have noticed. Breakfast was OK. I did see a sign that they are renovating so hopefully things will be more in line with the standards set by other Country Inns. There was noise from the interstate but not enough to disturb our sleep. It was in a good location though, several restaurants and the Round Rock Outlet Mall (VERY NICE) nearby.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank DRUMLINEMOM13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

Our family of four stayed in this Round Rock hotel for one night in May. The place felt old-style and in need of renovation. Our suite had a double bedroom in one room and a sofa in another. There were two flat-screen TVs, a microwave, mini-fridge and a coffee-maker. The a/c worked fine but was a bit noisy. The room was relatively clean.

The swimming pool area was not in a good shape. The lounges were very dirty as if no one cleaned them ever. The hot tub did not have the jets working.

At night we were woken up by a crying baby in one of the neighboring rooms. No sound insulation there.

We liked the breakfast, which had all the usual items including sausages and egg, oats, pastry, and fresh fruit.

The WiFi worked in our room although it was slow.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Serge A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Round Rock

Property: Country Inn & Suites By Carlson, Round Rock
Address: 1560 North I -35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Round Rock 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
For a comfortable stay in the North Austin, TX area, choose the Country Inn & Suites By Carlson, Round Rock, TX. When you make this property your relaxation destination, you put yourself near the area's top attractions, including Inner Space Caverns, Dell Diamond, Old Settlers Park, Rock'n River Family Aquatic Center and Round Rock Premium Outlets. During your hotel stay, take advantage of numerous ways to relax and recharge, including free high-speed Internet access for staying connected, a complimentary, hot Be Our Guest Breakfast buffet for stress-free mornings, an outdoor pool for unwinding and a fitness center for de-stressing. It's easy to make yourself at home when you land at the Country Inn & Suites Round Rock. ... more   less 
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Also Known As:
Country Inn And Suites Round Rock
Country Inn & Suites Round Rock Hotel Round Rock
Round Rock Country Inn
Country Inn Round Rock

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