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“Lovely Hotel, Wonderful staff, Good Stay” 4 of 5 stars
Review of Austin Marriott North

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Austin Marriott North
Ranked #10 of 25 Hotels in Round Rock
Certificate of Excellence
Austin, TX
Level Contributor
142 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Lovely Hotel, Wonderful staff, Good Stay”
4 of 5 stars Reviewed September 12, 2010

We stayed here one night when my daughter had a softball tournament. The staff was incredibly friendly, especially the bartender/waiter in the restaurant. We also tried the restaurant for dinner and our entire family was pleased (the steak salad was incredible!). Our room was very clean and they happily provided a small refrigerator when requested, which was nice since we wanted cold waters for the game the next day. My kids absolutely LOVED the indoor pool. The only problem we had was that the room directly across form us kept opening and shutting every 5-10 minutes from midnight until almost 2am with someone going to and from another room. Luckily it did not disturb my little girl as she was on the pull-out coach furtherest from the door, but I didn't get to sleep until they across the hall finally stopped opening/closing the door. I didn't call the management though because I felt that it wasn't really there fault or something that they could control - the other guests weren't yelling/talking loud really, just opening/closing doors. Overall, we really liked this hotel and would easily recommend it to others.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BronteReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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    44
    14
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jersey Shore, New Jersey
Level Contributor
180 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed September 1, 2010

My wife had two days of business in Austin so I tagged along. The hotel appeared to be new. I had a few drinks at the bar and the bartender was friendly and attentive. (He also poured it like he didn't own it). The bar and restaurant were empty. Actually, the whole Hotel seemed empty. The staff went out of their way to be nice. The room was on the larger side for a hotel room and everything was fresh and clean. Asked for extra towel's on check in, and got them, but they were gone the next day when the maid cleaned the room. The big issue I had was that they charged 10 bucks a day for internet. I was aware of this when I booked in so it was no surprise, but other Marriott hotels in the area did not.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JhonB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
1 review
5 of 5 stars Reviewed April 20, 2010

We had my 18 years old son's memorial there. The hotel and their ballroom are beautiful and the management especially Kyle was wonderful, they made this sad occasion much easier for all of us. Highly recommend this hotel for any occasion.

  • Stayed April 2010
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JYOUSEFY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claremont, North Carolina
Level Contributor
331 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
5 of 5 stars Reviewed April 13, 2010

The service here is some of the best of any Marriott I've stayed in the past 5 years. The staff is attentive, sharp, and knowledgeable. Very much a "Can Do" attitude.

Also a very nice touch is the turn down service on the concierge floors: the staff sets your radio to classical music, low volume, then places ice in your bucket. They also change up the turn down treat each night (one night its mints, the next white chocolate pretzels, next night is M&Ms, next night trail mix, etc.).

The concierge room is well stocked with sodas, bottled water, sandwiches, and cheese/veggies each night. Even when they're not serving breakfast or nightly snacks, they always have soda, water, fruit, and chips available. Also, they feature the usual hot item each night. The concierge does a great job in making sure everyone is well taken care of. Last week he called my room to invite me in for cookies as he hadn't seen me that evening.

The rooms and hallways are classic Marriott decor, not the more modern decor, except for the bedding. Dressers, lamps, and art is more colonial. Doesn't bother me, but some might prefer a more hip Marriott. The lobby also seems very dated, but not in bad shape. I rarely go through it.

The rooms and hallways are immaculate. One of the cleanest Marriott hotels. The rooms are of average size.

The rate at this property is fairly high. I was on a discounted rate of $149/night, but the normal corporate rate is approximately $190/night. That's fairly high for Round Rock, Texas. But, it is quite aware that it's the nicest property in Round Rock, so the lack of competition allows it to keep a fairly high price.

I will definitely stay here each time I return to Round Rock.

  • Stayed April 2010, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ATLconsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 25, 2010

My husband and I stayed there on 02/20/2010. The hotel staff was very friendly, the bed was comfotable and the room was clean. They also let me check out late, which was great. I left my phone charger behind they are in the process of looking for it. They said if they find it they will ship it to me. Overall I give it two thumbs up. I wish they had complementary breakfast, but other then that. I enjoyed my stay.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelLady202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Hills
1 review
5 of 5 stars Reviewed October 16, 2009

Great service, parking, great detail for business needs and I really enjoyed the bed comfort and the stereo components that allow me to use my media

  • Stayed October 2009, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MLoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 9, 2009

The entire staff were amazingly helpful and friendly. The rooms were very comfortable and clean. The lounge was a nice place to meet up with family and hang out. The pool was small but was good enough for young kids. Fitness center had plenty of quality equipment.

  • Stayed September 2009, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank iceydiceytiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austin Marriott North

Property: Austin Marriott North
Address: 2600 La Frontera Blvd, Round Rock, TX 78681-7970
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Round Rock
#8 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott North 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

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