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“Nice hotel - Nice staff” 4 of 5 stars
Review of Austin Marriott North

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Austin Marriott North
Ranked #10 of 25 Hotels in Round Rock
Certificate of Excellence
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice hotel - Nice staff”
4 of 5 stars Reviewed February 19, 2014

Stayed at the Austin Marriott North for business. Would highly recommend to stay here. Quiet , clean and nicely decorated. The breakfast buffet has a nice selection/variety that includes fresh fruit, oatmeal, scrambled eggs, and other hot breakfast items.

The rooms are nice and spacious. All staff members are very professional and helpful. Dinner selections at the hotel restaurant are 'Ok', and could be better.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank guillerkirita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 reviews from our community

Traveler rating
    118
    98
    46
    15
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Antonio
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 19, 2014

Second visit to this Hotel in the past year. Rooms were nice as usual. Made the MISTAKE of going to the Restaurant. We were a party of 6 adults and 5 kids. We were the only guests in the place. Took an hour to get the adult meals. Kids got theirs in 30 minutes. Understaffed and overpriced is saying it nicely. Very disappointed.

  • Stayed February 2014
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank scottmeu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, California
Level Contributor
320 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed February 19, 2014

From the moment we stepped into the Lobby we were impressed with the friendliness of the entire staff. They were almost effusive in their welcome and willingness to help. There are only two draw-backs: there are only two elevators to serve guests on 8 floors and the rooms are very small for a modern hotel. But they are well appointed, very clean, and comfortable.

Room Tip: "Corner rooms" do not have right angle corner windows and are no larger than the others, s...
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jeannemacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

This is an older property, lobby has been renovated, rooms are a little dated, but.....the service and cleanliness make up for it. Great service at the desk, thank you Jeremy. Very nice to see such am emphasis on customer service....that is what would keep me coming back. Nicely done.

Stayed February 2014, traveled with family
Helpful?
1 Thank bbillstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 26, 2014

We chose to stay here because the kids wanted an indoor pool. The pool area is very nice and there is a great workout room. The pool is not big, but is plenty big for a workout or for kids to have a great time. The atmosphere is very relaxing. The rooms were nice and clean. Beds and pillows were very comfortable. The rooms and lobby could use some updating, but for this hotel for this price fit our priorities nicely. We ate breakfast at the hotel. The buffet that comes in a package is great. Oatmeal with all of the trimmings, eggs, biscuits, bagels, pastries, yogurt, and fresh fruit are available. You can order fresh waffles, pancakes, french toast or omelets. We have had great service including Lua in the restaurant. The hotel is located with easy access to I35 and I 45 with lots of restaurants and stores surrounding the hotel. This is a very convenient location. We would definitely stay here again.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank OTRAVES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagerstown, MD
Level Contributor
135 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 26, 2014

This is an average hotel compared to other Marriott Hotels in the chain.

The hotel was clean and quiet. The concierge lounge was very small and had limited choices compared to other Marriott's that I have stayed.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank diverdude2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

We stayed at this property for the Formula One Race in Austin and we were nothing shy of amazed. The staff was friendly and professional. The manager greeted us no less than three times when he saw us and made sure everything was perfect.The maintenance man not only changed a burned out lamp in our room, but returned with non-down pillows for my wife. The restaurant and front desk staff were very friendly and helpful. Although a little pricier than we normally would seek out, the hotel defines Texas hospitality. It was convenient to many great restaurants, also. A wonderful experience.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this review, January 2, 2014
Thank you for taking the time to share your amazing experience during your stay over the F1 event! We are thrilled to know you enjoyed the superior customer service that we are known for. From our phenomenal maintenance team, front office team and managers; we are all here to make sure that your stay exceeds your expectations. The F1 event is one of its kind and we are proud to hold it here in Austin TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Austin Marriott North

Property: Austin Marriott North
Address: 2600 La Frontera Blvd, Round Rock, TX 78681-7970
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Round Rock
#8 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Austin Marriott North 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

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