We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good, but the service do not correspond the price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Austin Marriott North
Ranked #11 of 26 Hotels in Round Rock
Reviewed September 3, 2013

it is a nice hotel and well located. nothing to complaint about the room that was perfect (just missed the refrigerator at room as I used to have), at all the hotel has a good infra. but I had problem with the ice machine at my floor, it was not working and I had to went twice to the lobby to got ice. I communicated it but the problem persisted.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank luaom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded October 7, 2013

Thank you for taking the time to write this review, we always welcome feedback from our guests. We are located in Round Rock (17.4 miles from downtown Austin) which makes it great for guests that do not want to get involved with Austin traffic. We have easy access to the main highways into downtown Austin. I am sorry to hear about the ice machine being out of service, I certainty understand how coming down to the first floor to get ice would be uncomfortable. We do have ice machine on every floor for the convenience of our guests. The concern that you have expressed has already been addressed and corrected. We hope to see you return as our guest when visiting Austin.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (344)
Traveler rating
Traveler type
Time of year
Language

238 - 244 of 344 reviews

Reviewed August 31, 2013

My husband and I stayed here for a wedding. Our room was very clean and spacious. We enjoyed a wonderful nights' sleep. We had the breakfast buffet, which was very good and a decent value at $12.99. We live locally but wouldn't hesitate to recommend this hotel to family and friends.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lynnva68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded September 29, 2013

Thank you lynnva68 for the wonderful review!!! I’m sure the wedding you attended was lovely and I’m happy that though you live locally, you choose to stay with us. Our signature Marriott mattress and box spring sets bring you unmatched comfort with the finest quality materials for a good night sleep. Our restaurant team including our chef were delighted to hear that you enjoyed our breakfast buffet with large selection of breakfast meats, eggs and omelets cooked to order, freshly cut fruits and much more. The biggest complement we could get is for our guests to recommend us, thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

The Marriott would be like any Marriott, except for the staff. Very friendly and welcoming. They had to upgrade us because of a maintenance issue but that was not a problem for us. They could not apologize enough for any inconveniences we had. We really enjoyed staying at the hotel because of the location. Rooms were very clean and modern. TV's state of the art. We felt that we were at the movies with the wonderful quality. The buffet breakfast was fantastic, along with the breakfast staff. Sorry we were not here longer. We would stay here again.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank would be j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded September 29, 2013

Thank you so much for taking the time to write this amazing review!!! Here at the Austin Marriott North we are all about exceptional customer service. We hope you enjoyed the upgraded guest room with new and stylish bathroom, in-room carpet and lobby carpets. I am delighted to hear that even though there was some inconvenience we did rectify the situation quickly and you were happy with the outcome. We look forward to having you back as our guest in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

I am in shock and have to apologise that I have not reviewed the Marriott ! The front desk is awesome , room service superb -and the bar is super - @chris and @may - nice job ! I love this hotel :) xX
I stay here 4-8 times per year..

Stayed: April 2013, traveled on business
Thank MaggieGlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded August 18, 2013

Thank you so much for taking the time to write this awesome review!!! Its positive feedback like yours that motivates our associates to deliver “exceptional” customer service like you experienced. We do thrive for superior customer service and I am delighted you enjoyed your stay here. We hope to see you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

We stayed here over the July 4 weekend, and we couldn't have been happier. The staff at this hotel is amazing. When we arrived, there had been a miscommunication about our room type, and they immediately fixed the issue so that we didn't hardly realize it had even happened! They all knew us by name within our first hour of being there, and the breakfast buffet is TO DIE FOR. We ordered cookies and milk one night, assuming it would be chocolate chip. We were surprised by Oatmeal Raisin and decided to send them back (my nine year old just isn't a fan!). The next day, I received a call that the chef had gone out and purchased chocolate chip and some other chocolate-type cookies and baked them, and would we mind if they delivered them to our room? With the cookie delivery was fresh milk AND a sweet note from the customer service rep. We were in awe...above and beyond just isn't enough to describe the level of service we received. We were there four nights, and I just can't speak highly enough of this hotel. Clean, comfortable...just phenomenal.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank brownkat4669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

The front desk staff were very attentive and helpful. The hotel is going through an upgrade but limit their wook day from 9am to 5 pm as to not disturb guests. Room was comfortable with a king size bed and large table with many outlets to work. The 32" plasma TV was smaller than desired but a good assortment of cable channels.
Tub has been replaced with a Shower that was forceful and hot.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 1RINGMASTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded July 22, 2013

Thank you so much for taking the time to write this detailed review!!! Our staff is what makes us so unique; we are constantly working hard to deliver implacable service. The Austin Marriott North is a great choice for business and leisure travelers. The oversized work desks and verity of electrical outlets are just a few of the many necessities we keep in mind during our upgrades. I’m delighted to hear you enjoyed your stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Excellent service from desk staff. Really go out of their way to make you feel welcome to the property. Extremely comfortable beds for a good night's rest. Some noise from children in adjacent rooms, but at an understandable level.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chemist08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWLevinson, Front Office Manager at Austin Marriott North, responded to this reviewResponded July 22, 2013

Thank you so much for the kind words!!! Our team truly cares about every single guest and will go above and beyond to create a memorable stay. I’m glad to hear that you enjoyed a good night’s sleep on our signature Marriott mattress. I am sorry to hear you experienced noise during your stay, at your next visit please notify the front desk and we will be more than happy to address the matter.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Round Rock hotels
0.1 mi away
Hyatt Place Austin / Round Rock
0.3 mi away
Home2 Suites by Hilton Austin Round Rock
1 mi away
Homewood Suites by Hilton Austin / Round Rock
Show Prices
Show Prices
Show Prices
3.5 mi away
Hilton Garden Inn Austin/Round Rock
4 mi away
SpringHill Suites Austin Round Rock
3.8 mi away
Courtyard Austin Round Rock
Courtyard Austin Round Rock
#13 of 26 in Round Rock
156 reviews
Show Prices
Show Prices
Show Prices

Been to Austin Marriott North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681-7970
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Round Rock
#8 Business Hotel in Round Rock
Price Range: $98 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austin Marriott North 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North defines superior service and amenities. The only full-service hotel in Round Rock, TX and a gem among hotels near Pflugerville, TX, our hotel offers a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. Come stay with us at our Round Rock, TX hotel! We are ready to offer you superior service and excellent amenities for a fantastic stay in North Austin, Texas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Hotels.com, Priceline, Booking.com, Orbitz, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your Austin Marriott North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing