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“Flix Fail” 1 of 5 stars
Review of Flix Brewhouse by Galaxy

Flix Brewhouse by Galaxy
Ranked #3 of 26 things to do in Round Rock
Attraction details
Austin, Texas
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Flix Fail”
1 of 5 stars Reviewed October 13, 2012

A friend ordered tickets from her blackberry yesterday and had the confirmation page displayed. She didn't have a way to print so she chose to pick up tickets at the theater. We got to the theater and spoke with Kyler at the desk but no tickets. He informed us that they wouldn't be able to seat the 4 of us together if we repurchased tickets then. The best part was that he gave us major attitude and told us that their website doesn't work well with mobile browsers, Internet Explorer or Mozilla Firefox and recommended Google Chrome. He proceeded to "educate" us on how crappy Internet Explorer and Firefox are. While that may be true, I can't help but notice a couple things.

1) He should've been apologetic and focused on customer service and not be a smart @$$ kid making unhelpful comments about our purchasing method/browser choice.

2) Chrome accounts for 29% of web browser market share. That means 71% of people will likely have issues purchasing online if what he says is true.

This was my first attempt to visit Flix and is my last. Fortunately, Alamo had a showing only a few minutes later for the same show. I'll stick to the original (Alamo) and forget the cheap knock offs (Flix). Alamo even held our tickets without payment until we got there. Kudos Alamo, keep up the good work!

Visited October 2012
1 Thank aggiejosh05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Austin, Texas, United States
Level Contributor
6 reviews
4 attraction reviews
“Great Date Night”
4 of 5 stars Reviewed September 8, 2012

Food was yummy, a lot like Alamo Drafthouse but newer and cleaner. My husband and I enjoyed our time there. There's also a nice bar when you walk in. Great place to hang out if you're waiting or just want to get a drink.

Visited August 2012
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hook, United Kingdom
Level Contributor
110 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“First timer - enjoyed it but ....”
4 of 5 stars Reviewed August 31, 2012

So this was my first time at a place like this - it's a fun idea and we were surrounded by other Flix Brewhouse virgins so we were all excited as we queued to go in. You enter like Southwest Airlines in groups (booked seating would help). We were briefed by our server and ordered our drinks and meals. The lights went down and the drinks came. My burger came and was put in front of me. It tasted good but was a bit drippy for a burger. Then I realised it tasted a bit BBQy for a burger. Then my burger came. Weird as I was already half way through it. Server was confused. So you guessed it - I ate someone elses dinner. Well it felt like mine - a bun - some fries. They sort of figured it out but then I needed to wash the BBQ off my face and you can't pause the movie.

I think it's a fun idea but was not hugely practical. If there was a remote control and you could pause it would help but might annoy others? Not sure. Also - free refils throughout a film means you are busting to run to the loo at about the time the film is getting to the exciting part. Haha - would go again but orderl luminous food I think.

Visited August 2012
Thank effingpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level Contributor
142 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
“New Experience for Family - Great Time for All”
4 of 5 stars Reviewed August 6, 2012

My family recently saw the new Batman movie here and it was our first experience at a dinner with movie theater. We all really enjoyed the show and food. Their pizza crust is actually very tasty.

One tip - arrive early (15-20 minutes). We only had a front row option left and it was very loud and we had to look up at a strange angle the entire time.

We'll definitely be back!

Visited August 2012
Thank BronteReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
27 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Dinner and a Movie”
5 of 5 stars Reviewed July 16, 2012

Movie prices are on par with the other theaters in the area. Food prices are elevated for what you are getting. But the novelty to dine and eat may out way the cost. You can go without ordering food.

Food quality A THOUSAND TIMES better than same concept theater chain in Austin.

Visited July 2012
Thank TravelBird78626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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