Compared to similar quality/priced hotels in the area, this was not the best experience. The staff needs training, breakfast was mediocre, and the room amenities could be upgraded. Good thing we only stayed one night.
The front desk staff, while friendly, were not the most knowledgable. I ordered one of the hotel packages and when I requested to redeem it, got blank stares. They clearly did not know the services their hotel offered, couldn't figure it out so we left empty handed.
While the bed was comfortable, the provided sofa bed is not one to sleep in if you want a good nights sleep. Make sure to ask for a roll out bed or just reserve a double bed room.
Springhill should be ashamed of the breakfast provided the morning of our stay. The selection/quality was limited and not appetizing. The little oatmeal that was available was raw and cold.
Next time we have an overnight stay, we will be staying at a different hotel.
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- Also Known As:
- Springhill Suites Austin Round Rock Hotel Round Rock
- Springhill Suites Round Rock