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“Great staff, watch out though if you are a light sleeper”

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Staybridge Suites Austin-Round Rock
Ranked #7 of 26 Hotels in Round Rock
Certificate of Excellence
Fort Worth
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great staff, watch out though if you are a light sleeper”
Reviewed July 10, 2012

We stayed at the Staybridge Suites in Round Rock after being diverted to San Antonio by our airline and trying to get back home to Dallas. Needless to say the evening was pretty terrible after our airline experience, but the staff was super friendly when we arrived and helped us find a decent room. The first room they put us in smelled of smoke (even though it's a non-smoking hotel), but my husband went down to the lobby and they quickly moved us to another room location. This room was much better. Nice room layout and it was very clean. However, the air conditioning unit sounded like a bomb dropping every time it turned on and we heard the train in the middle of the night as well. The shower was nice and hot. The free breakfast the next morning was great - included Texas-shaped waffles which my son loved. Overall it was a good experience and we were grateful to have a room, but I might look elsewhere since I didn't sleep very well due to the air and train noises.

Room Tip: Ask if you can get a room away from the train track if possible. The road noise isn't too bad s...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank melstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, July 13, 2012
Thank you for your comments. I am glad you had a great service experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
oklahoma
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 9, 2012

First time trip to the Round Rock/Austin area where my family of 3 spent two nights at the Staybridge, a frequent hotel of choice for our family. Always a first rate check in experience and this was no exception. Thanks to the GM who came out of his office to welcome us and accomodate me with my request for a larger suite. We were given dining suggestions when requested, informed of all the amenities, including the outdoor gas grill available for guest use. Good location which is even within an easy walking distance of a large strip center.Only negatives I ever have with this chain are that the AC units can be loud (this was the case in one of the rooms) and I could hear the train on occasion, however I would definately stay again when in the area.

  • Stayed July 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank edmondtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, July 13, 2012
Thank you so much for taking the time to write about your stay. It is my desire as the GM that you had an exceptional one and I am always happy to see the vision we have for the hotel coming to pass by such great comments. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level 4 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

We were looking for a decent place to stay between Dallas and San Antonio and found this place. Price was very reasonable. We had a 1 bedroom double queen (or full, cannot remember) with a bedroom. The beds were VERY comfortable. Room was spacious. Kitchen area was well stocked with the necessities if you plan to stay a few days and cook. We forgot to get ketchup and they even had it available at the front desk. Pool is small, but clean and well kept. Great place to just sit around and relax. For future travel, I will look for this chain when making reservations. The only complaint I had the whole time was they ran out of towels at the pool, but someone quickly restocked them as soon as we said something.

Easy access to I-35 and not too far from Round Rock Doughnuts. YUMMY! Many quick food places in the area and also a few nice ones for a sit down meal.

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
Thank Krysse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, July 13, 2012
We value your comments and thank you for taking the time to write. We will use these comments to better be able to serve our guests. You are very valuable to us and we never take for granted such great comments
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Houston, TX
Level 6 Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 3, 2012

We arrived in enough time to benefit from the social time in the lobby. There was a tossed salad and plenty of mini-corn dogs, chips, etc. It was great- with beverages to accompany them. The manager came around and checked on us- the staff was great! It was a nice reception and welcome to the area. We loved our room! Traveling with an adult daughter, it gave us plenty of room (had the 2 bedroom/2 bath plan) with nice features in each part of the room- all for a reasonable price. The internet was easy to access; the room was comfortable and quiet and had a fan that ran all night- a “must” for us these days. Breakfast had the fabulous Texas-shaped waffles, plenty of muffins, fruit, etc. and good coffee, juices, etc. We would definitely return to this location.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SandwichFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, July 5, 2012
Thank you so much for your review! We love serving you. I am so glad you enjoyed the room and the breakfast, your review made our day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MÉXICO
Level 4 Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 27, 2012

We arrived and were welcome by a very friendly staff, Reno was so nice helping my husband to buy some surprise flowers for my birthday.
We stayed 3 nights.
Definitely the best of the hotel its his staff, from the housekeeping people, to the boy that is in the breakfast area that always is helping the clients with a smile on his face, to the great people in the front desk.
Our room was in the 4th floor and was just in front of the HW 35, but it was not as noisy as we expected, we slept great.
The room was a one bedroom suite, very clean and spacious, love it!
The breakfast had a lot of variety, even had fruit, love it!
The only bad thing of the hotel was the gym. We use it daily and it was old and made so many noise , really need to get new equipment.
Overall the hotel is great! thank you staff!

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
1 Thank alnl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, July 3, 2012
Thank you so much for your honest feedback. I am glad you enjoyed your stay, we will work on replacing the equipment in our gym and thanks for your time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batavia, Illinois
Level 1 Contributor
3 reviews
Reviewed June 24, 2012

I always look for Staybridge Suites when traveling on business or for pleasure. My recent stay at the Staybridge Suites in Round Rock TX exceeded all expectations! The staff was professional and could not have been more friendly and helpful. My room was very clean and the breakfast & happy hours were great. I would highly recommend this property for family or business travelers!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 26, 2012
Thank you for taking time to write a review. We are pleased to have been able to serve you and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2012 via mobile

Clean. Very hospitable. Dog friendly. Good location

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Medicingrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 11, 2012
Thank you so much for taking the time to write your review. We look forward to seeing you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Austin-Round Rock

Property: Staybridge Suites Austin-Round Rock
Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Round Rock
#5 Business Hotel in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin-Round Rock 3*
Number of rooms: 81
Official Description (provided by the hotel):
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 
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Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock

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