I stayed at this location while traveling on business. This hotel has a lot of potential but there are a few things that are less than stellar for such a new hotel.
My GPS had trouble finding the location, but did eventually get me there. The hotel is in a quiet area, a bit off the freeway so no noise. The hotel is very new...it appears to only have been opened very recently. The lobby is very welcoming, modern, and well laid out. On the first floor is a restaurant area and bar. There is one computer in the business center for guest use, (it looks like there used to be a second one) but oddly enough you have to print to the front desk, what a pain, and not what I would call a business center. There is a small indoor swimming pool and hot tub. For a brand new hotel, they have a small but nice gym but with the basic cardio equipment. (one elliptical, two treadmills, a bike, and a weight set)
The staff was friendly and efficient on check-in. There is no free continental breakfast as this is a Holiday Inn, not a Holiday Inn express. This is a new build, new generation Holiday Inn. Very nice change for a brand that was getting tired. The hotel is a giant step up for the brand. (And now a step above the Holiday Inn Express.)
The room was spotless, smelled fresh, warmly decorated, and had nice pillows both soft and firm. Unfortunately, the bed was short sheeted on one side and the foot, and the mattress seemed cheap compared to other similar hotels. My room was a King room a small work desk and chair / ottoman. Nicely appointed rooms, comfortable beds, big bathrooms, closet doors. The curtains in the room are horrible about blocking out the light. Also though there was not any noise from outside, the amount of hall noise, slamming doors, and sound from nearby rooms was excessive. The bathroom relatively large bathroom and plenty of counter space. The blow dryer was weak, I cant believe I need to write this...as a guy with short hair I have never written this before, but the dryer was so weak! They should have spent a buck more per room!
You had to move the desk to watch TV from the work desk so for a business traveler it was not perfect but was workable. There is free Wi-Fi hotel wide. My room had a small fridge, microwave, and comfortable climate control system. Unfortunately you could not leave the blower motor on for the climate control while having the heat or air on, so no white noise! There was no traffic noise.
I did not try the restaurant or bar. (though they offered a breakfast buffet for $5.95, seems fair) There are a few dining options in easy walking distance, a pharmacy nearby, and literally endless dining options in a short driving distance. I was welcomed as a Priority Club platinum member with a free drink from either the convenience nook, or the bar.
All in all, while they put a good shine on the hotel, there are some things lacking that make me want to go back to other choices in the area. I think the review that said the hotel is glossy on the outside, but cheap on the inside kind of sums it up. They just seem to have "cut corners" on the quality of some things. Hopefully they can make some upgrades, though I don’t know that there is anything they can do about the noise levels and climate control issues. Other things like the curtains and hair dryers, bed linens, and possibly beds could be addressed.
- Official Description (provided by the hotel):
- The Holiday Inn–Austin/N. Round Rock is the newest and most modern, “full-service” hotel in the North Austin area. Conveniently located off I-35 and a short drive from downtown Austin, our beautiful 100% non-smoking hotel is within walking distance to a variety of dining options and just minutes from the Texas State Capital, UT, Austin-Bergstrom International Airport, Dell Diamond, Dell Headquarters, IBM, Lake Travis & Premium Outlet Center, as well as a variety of shopping destinations, entertainment and golf. ... more less
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