I really like Homewood suite hotels. My experiences have been good and they always seem to be better than the similar hotels at similar prices in the area.
This was an exception. The property was standard issue Homewood suites, but, with the exception of Carlos at the front desk, this was a very unenthusiastic staff.
For me, the staff attitude is at least 50% of my rating. This was just not up to par. Nice building, nice staff, just not Homewood suite quality. I'll be putting my guests up somewhere else in the area.
I understand that they sell 80% of their rooms to Dell employees and don't have to compete much. It definitely shows, I've only stayed in 3 hotels in Round Rock, but, for the money this was the most disappointing
- Official Description (provided by the hotel):
- The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more less
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