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Residence Inn Austin Round Rock
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Reviews (228)
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Reviewed August 18, 2013

This is one of the older Residence Inns. This property has been well maintained and is probably at the lower end of the list for remodeling. The staff was great. The property was clean. It is in a great location. Easy to get to the highway, restaurants, and department stores.

The basic breakfast and evening meals were served. They always had plenty of food.

  • Stayed: August 2013, traveled on business
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Thank HoneyBunny2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

This is the second time we have stayed at the Residence Inn and on both occasions we selected the 2 bedroom suite as we were travelling with teenagers who want / need their "own space". Bedrooms could benefit from king size beds but are clean and comfortable; the living area / kitchenette is adequate for short stays; breakfast is included and comprises a choice of fruit, cereals, cooked or Texas-shaped waffles (self-service, which my girls thought was great). Staff were friendly and helpful without being intrusive. My only gripe was that our room overlooked a loading area for the adjoining retail park which could get rather noisy early in the morning.

  • Stayed: July 2013, traveled with family
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

I hope this positive review carries more weight as it is belated, upon a few weeks of reflection. Can't recommend higher! The exceptional staff is what puts this place on top. From the moment we walked in, through the duration of our 5-day stay, they bent over backwards to make my families accommodation's as perfect as possible. They also, patiently and thoroughly answered my dozens of quirky questions. They provide an awesome breakfast and a great array of cocktails and appetizers in the evening. The room and amenities mirrored the excellent service. I even called a week after we got home to thank them again. Excellently located for business men and tourist alike....A special thank you to Mr. Jim, Scott, Nigel, Natasha, David and Andrea for being so kind and generous and part of the reason my family and business will be relocating to Round Rock soon!!! Royce Reynolds from Ohio (the guy with the big beard. lol)

  • Stayed: July 2013, traveled on business
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Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013 via mobile

It is old, but the staff was very nice, the location was good, the room ok. For about $110 a night got a studio, breakfast and a light dinner and wine. Yes it could be updated, the beds nicer and bigger, but it was reasonably priced, near Dell, the outlets, not too far from Austin. Tip to management, you have good staff, but spend a few dollars on the little stuff, cleaning the outside, repairing the small things, more frequent deep cleaning, etc.

  • Stayed: August 2013
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Thank meandersfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

This Residence Inn is looking a little worn down. The staff was excellent with information and greeting and wifi was up to part despite a crowd. Breakfast was on par for the chain. The room was another matter. The carpet had hard candy bits deeply embedded at the foot of the bed. Electrical socket above the bathroom sink was hanging out by one screw. Overall furniture was worn. Staff told me a remodeling is planned - they need to get on with it soon.

  • Stayed: July 2013, traveled with family
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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