My sister and I drove down to Texas. I have had bad experiences in hotels in Texas with bugs. I always check very carefully in drawers, microwaves, showers, etc. before I bring in my belongings. After doing this we brought in our things and settled in. We ordered food and relaxed. At midnight I got up to use the bathroom and discovered 2 dozen baby roaches running around the bathroom floor with a large one in the tub. I was not happy and called the front desk. They immediately offered another room upstairs. There is no elevator in the hotel and I have muscular dystrophy and can not drag bags upstairs. The staff offered to move our bags for us. Instead we put all of our things in the car and kept the lights on all night. Each time we went into the bathroom we killed more roaches, ewwwwwww. I did see one large one that was near the microwave too. The next morning we went to have breakfast and talked to the staff. They told us that there had been a long term resident in that room and she had just checked out. They were unaware of the bugs she left behind. They moved us to another room at the far end of the building and it was clean and comfortable and bug free. They had no problem allowing us to check out early and refunding out money but because I had pre-paid for the room through Expedia they weren't sure how long that would take so we decided to give another room a try. I can not blame the staff for what happened and they were awesome!
- Official Description (provided by the hotel):
- The Quality Inn & Suites Round Rock is a newly renovated hotel in Round Rock, TX. Recently updated in 2016, the hotel offers large rooms with microwaves and refrigerators. The hotel provides a FREE large hot breakfast buffet including sausages, eggs, Texas-shaped waffles, and much more! ... more less
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- Also Known As:
- Days Inn And Suites Round Rock
- Days Inn & Suites Round Rock Hotel Round Rock
- Days Inn Round Rock
- Round Rock Days Inn