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“Non-Smoking Room next to maintenance outdoor smokers” 2 of 5 stars
Review of Days Inn & Suites Round Rock

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Days Inn & Suites Round Rock
Ranked #11 of 25 Hotels in Round Rock
Certificate of Excellence
Conway
2 reviews
“Non-Smoking Room next to maintenance outdoor smokers”
2 of 5 stars Reviewed June 4, 2013

I was very disappointed in my stay at Days Inn in Round Rock and am very glad most of my trip kept me away from the facility. In my reservation of the room I had noted I would need handicapped facilities. Not only was there no facility available with two beds, the non-smoking room was immediately next to the maintenance room where workers smoked outside the door. The room reeked of stale tobacco and I had to walk thru a wall of smoke to get to the lobby or to the pool. The pool was also only open from 8am-8pm. This seems ridiculous considering the time of year and how late the sun is up. Again, I'm simply thankful most of my trip was spent in a friend's home.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryFowler, Guest Relations Manager at Days Inn & Suites Round Rock, responded to this review, June 7, 2013
I am so sorry for your bad experience with us! I have already spoken to maintenance about this. We have designated smoking areas away from the rooms but people sometimes wander off with a stick still in their hands. Should you decide to try us again please ask for Gary so that I can personally ensure you the best experience we can offer. If I am not in the shop just leave your number with the reservations clerk and I guarantee you, sure as the sun will rise, that I will be on the phone to you shortly to nail everything down.

Again, my sincere apologies. We can do better, and my apology is all the more deep and sincere because I know we usually do better than this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
    130
    54
    46
    30
    23
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133
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54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Clearwater, Florida
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 3, 2013

This was the 3rd motel in the area that I checked for a reasonable rate. Rented two rooms, for one night at $65 each. Rooms were nice, clean, bedding was good. Front desk was fine. Enjoyed the motel, and stayed an additional day. The best rate at their neighbor, Sleep Inn, was $99 each for two rooms. Will stay again at this Days Inn

  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Nod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Round Rock

Property: Days Inn & Suites Round Rock
Address: 1802 South IH-35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 25 Hotels in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Round Rock 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Days Inn & Suites Round Rock is a beautiful hotel in Round Rock, TX. Recently renovated in 2016, the hotel offers large rooms with microwaves and refrigerators. The hotel provides a FREE large hot breakfast buffet including sausages, eggs, and Texas-shaped waffles. ... more   less 
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Also Known As:
Days Inn And Suites Round Rock
Days Inn & Suites Round Rock Hotel Round Rock
Days Inn Round Rock
Round Rock Days Inn

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