I have been staying at this location off and on for over a year. I spend about 4 days a week here while working in the area. The staff that has waited on me the longest is Ella the day assistant manager. She is very courteous and knowledgeable. She is quick to take care of me when checking in or out. Great personality.
The night manager Christy is always smiling and humming a tune if not singing quietly to herself. It is refreshing to have these two take care of me when I am staying there. Both work really hard to make sure you are taken care of in the most professional way.
During my stay's here I have seen this location improve quite a lot.
If you bring anything that is not right to the attention of either one of the lady's above they do their best to take care of it in a timely manner.
Now for the building and its equipment.
The rooms are normally cleaned and kept up with, to a satisfactory manner.
I warn anyone to be careful of the vending machines they do like to take your money and often leave your purchase hanging just out of reach.
If you do not like smoking make sure you say so, for some of the rooms seem to have a Oder of cigar smoke in them. The odder will set in your clothes if in one of those rooms.
Most of the PTAC a/c and heat units work well, but I have come across a couple during my stay that will aggravate you.
Recently I have come across a microwave that likes to beep all night long. Simply unplug it.
I have noticed it seems that only one lamp works on the sides of the bed even though there are two, one on each side.
The new carpet is suppose to be going in this week which is a good improvement as well. This location is working on getting this location the improvements that it needs.
The lady's who do the cleaning of the rooms are always very courteous and willing to help if you ask them for something you need.
I have grown to think of this location as my secondary home when here.
The amenities such as cable TV some times has missing channels like this week. Channel 79 is only sound with the cable company's logo floating on the screen.The internet is not always speedy but most of the time you can log in.
The prices have always been satisfactory and never have I been charged for anything that I have not approved. I can not say this for some of the other places I have stayed at across this great country of ours.
- Official Description (provided by the hotel):
- Our newly renovated 3 story hotel of 107 rooms situated on the Interstate 35 corridor, gives a home away from home feeling. We offer free wi-fi throughout entire hotel and in guest rooms, we have on-site self service laundry (coin operated), refrigerators and microwaves in all guest rooms as well as your furry companions stay FREE (we just require that they have a kennel, collar and leash upon check-in) and lastly, 24-hr coffee machine to access at any time. Located near an abundance of restaurants, so there is always a place to choose from to eat breakfast, lunch, dinner or even a late night snack. We also provide 2 vending machines, one with drinks and the other with snacks so you will never go thirsty or hungry. ... more less
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- Also Known As:
- Red Roof Inn Round Rock
- Round Rock Red Roof Inn