We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Very nice!” 5 of 5 stars
Review of Red Roof Inn Austin - Round Rock

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Red Roof Inn Austin - Round Rock
Ranked #23 of 25 Hotels in Round Rock
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice!”
5 of 5 stars Reviewed April 8, 2013

Very comfy place to stay and once the renovations are complete the will get 5 stars across the board! Front desk service was awesome during check in and out. Very friendly staff! Loved the laminate flooring and the extra large shower stall. Comfy, firm mattress (we prefer firm) provided a great nights sleep. The only thing I had issue with is that only one side of the bed had plug-ins. There were lamps on both sides but only one worked. My hubby and I both require Cpap machines so we had to do some improvising but we made it work. Other than that we spent a very pleasant evening and will be back...we will just remember to pack a small extension cord! Haha

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 4msleah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

128 reviews from our community

Traveler rating
    27
    25
    21
    17
    38
See reviews for
38
22
15
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
1 of 5 stars Reviewed April 6, 2013

The actual hotel isn't all that bad as they're trying to bring it up to date. The problem is the caliber of people that stay here. Shady folks to say the least. They have faux hardwood floors which makes the stomping a nightmare to sleep through. Other cons are paper thin walls and bad water pressure. Also parts of their renovation seem to have been done by a 12 year old with one arm. Found a roach on the floor in the morning. That was sweet. All in all, I guess this is what you get from the least expensive option in the area.

  • Stayed April 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Hamincheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 of 5 stars Reviewed April 2, 2013

After canceling my room within the required time frame and being told by two employees that I could cancel without having to pay penalities, I was still charged for a night stay. I called the hotel daily for a week to reach the manager and he was never there. The employee I spoke with was very honest and said he is never around and my issue will probably not get resolved. I then called the corporate offices where they started a case. The manager then emailed me saying he was sorry if I was unhappy but never once addressed the issue at hand, so I called the corporate office back. They said he was disputing my claim and was not going to pay me back. I am so frustrated that I was told by two employees that I would not be charged and now the corporate acts as though they can't help now. DON'T STAY HERE!!!!

Stayed March 2013, traveled with family
Helpful?
Thank ajackson07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 25, 2013

First off let me say that I am aware that they are in the middle of renovating. That however does not condone the action of not having a back door installed or replaced after the work had stopped for the day. The back door to the hotel was off the hinges and out of sight the entire day and night of our stay. Therefore, anyone could walk up into the stairwell of the hotel with no problems or questions asked. We had left to hotel for awhile and thought that maybe upon our return the door would be replaced. as it turns out it was not. There were little kids at this hotel as well. As a parent the safety of my children is #1 at all times. This was definatley not safe by any means. When we got back I called the front desk to ask them if they knew that the door was missing. the person then said "Hmm I don't know anything about that". So I said, "isn't that a safety concern not to have a door on the back of the hotel"? To which he replied "I guess that would be". He then said he would look into it. After about 90 minutes I went down to check if the door was back on the hinges.. it was not. At this point it was well after midnight. I called the main customer service line about this incident and the reply was.

Thank you for taking the time to tell us about your experience at the Austin Round Rock Red Roof. I am sorry that your experience did not meet your expectations. We are undergoing renovations at the moment and we are due to have our door replaced immediataly. Please accept our sincere apologies, it was not our intentions to make you feel unsafe at all during your visit to us.

I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

It doesn't take a friggn' genius to hang a door..

Overall my experience here was not a good one and I will not be back.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank venomrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed March 12, 2013

Stayed w/brother & his family...they booked on Priceline. The could not find our reservation until we provided them confirmation number - my guess is they were hoping we'd say "ok, no biggie" and leave so they could charge a couple hundred more for the room thanks to SXSW, but that's probably just a silly conspiracy theory, right? Room was dingy & the best thing about it was the new wood laminate floors & the beds were relatively comfortable (we did a thorough check of the bedding/mattresses for bedbugs & all seemed well), though the pillows could stand to be replaced. The facilities were clearly old (though there was an out-of-place modern faucet installed at the sink...) & the shower was in ill repair (caulk severely peeling). Also, the hairdryer didn't work b/c outlet by the sink didn't work (GFCI wouldn't reset), and there was no clock or tv remote in sight. This place might be a deal if you only need a place to sleep and you can get it for the advertised rate of $49 per night, but otherwise, book elsewhere.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank AndilooTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, Texas
Level Contributor
2 reviews
2 of 5 stars Reviewed March 11, 2013

We came in town for a friend's baby shower and unbeknownst to us it coincided with the the SXSW music festival. He booked the day before so almost everything was booked with the exception being the red Roof. We checked in and the clerk immediately starts hitting on me asking if I'm an actress, when I tried to show him my identification or credit card he says he doesn't need it. We park and go to the back entrance to get to our room. There isn't a door on the back of the hotel. the back hallway smelled like old Chinese food. We get to the room and I am slightly relieved as the room looks modernized with wooden laminate floors and a contemporary, modern designs. That is until we get into the room and all over the wall are bright yellow stains. Looked like someone had urinated all over the walls. It was late and we basically just needed a bed for the night so it did the job, but I wouldn't let our 10 month old crawl on the floor and I took a shower with my flip flops on. The room had AC and clean sheets, but the towels smelled like cigarettes and the hair dryer was broken. Wasn't worth the $150 we had to pay by any means. Won't stay there again if we can help it.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank SADIE0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washougal, WA United States
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 4, 2013

Just as an example, the bathroom door was a sliding door, and it did not line up with the door sill, so there was no privacy. Also the online booking process was nothing but silly. A single bed room had a rate. A 2 bedded room rate or a king, was shown as $683.98 per night. When I called they said, Oh, yeah, we are trying to get that fixed.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Round Rock hotels
0.0 mi away
Value Place Austin (Round Rock)
0.1 mi away
La Quinta Inn & Suites Austin Round Rock North
2.7 mi away
Days Inn & Suites Round Rock
Days Inn & Suites Round Rock
#11 of 25 in Round Rock
4.0 of 5 stars 283 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Executive Inn
BEST WESTERN Executive Inn
#4 of 25 in Round Rock
4.5 of 5 stars 321 reviews
0.4 mi away
Country Inn & Suites By Carlson, Round Rock
1.6 mi away
Candlewood Suites Austin-Round Rock
Show Prices
Show Prices
Show Prices

Been to Red Roof Inn Austin - Round Rock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Austin - Round Rock

Property: Red Roof Inn Austin - Round Rock
Address: 1990 North I-35, Round Rock, TX 78681
Location: United States > Texas > Round Rock
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 25 Hotels in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Austin - Round Rock 2*
Number of rooms: 107
Official Description (provided by the hotel):
Our newly renovated 3 story hotel of 107 rooms situated on the Interstate 35 corridor, gives a home away from home feeling. We offer free wi-fi throughout entire hotel and in guest rooms, we have on-site self service laundry (coin operated), refrigerators and microwaves in all guest rooms as well as your furry companions stay FREE (we just require that they have a kennel, collar and leash upon check-in) and lastly, 24-hr coffee machine to access at any time. Located near an abundance of restaurants, so there is always a place to choose from to eat breakfast, lunch, dinner or even a late night snack. We also provide 2 vending machines, one with drinks and the other with snacks so you will never go thirsty or hungry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotwire, Red Roof Inn, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Red Roof Inn Austin - Round Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Round Rock
Round Rock Red Roof Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing