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“excellent customer service”

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Best Western Plus Rockwall Inn & Suites
Ranked #4 of 7 Hotels in Rockwall
GreenLeadersBronze level
New York City, New York
1 review
“excellent customer service”
Reviewed November 3, 2010

This is a great place to stay with children. There is a pool for the kids and the customer service is excellent. We were made to feel as if we were the only guests at the hotel due to the attention and service we received from the staff. I highly recommend staying here during a trip to Texas.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nycgirl000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
new yo
1 review
Reviewed November 2, 2010

I recently stayed at this Best Western for a week long business trip and I was impressed with it greatly. Everyone was friendly and the rooms were great.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jabroni1324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed November 2, 2010

This hotel provided great customer service. They really made me feel like I was a priority. The hotel itself was very clean and the rooms were excellent, one of the best I have stayed at in the Best Western chain. I will definately stay there again on my next trip to the area.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yeaman60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Rockwall Inn & Suites

Property: Best Western Plus Rockwall Inn & Suites
Address: 996 E Interstate 30, Rockwall, TX 75087
Phone Number:
Location: United States > Texas > Rockwall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Rockwall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Rockwall Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Awarded Certificate of Excellence for 4-years in a row 2012 to 2105. Welcome to "100% Non Smoking" Best Western Plus is Ideally located off I-30, Close to Beautiful Lake Ray Hubbard, City Center, Rockwall Industrial Technology Park. Major Restaurant, Lounge and Shopping within close proximity. All guest rooms are spacious and tastefully decorated, each of our standard rooms are equipped with 40" LCD TV, Exec Desk/Chair, Coffee Maker, Iron/Board, Hair Dryer & Micro/Fridge. Our Mini Suites are with 42" LCD and a Sleeper sofa. Every morning starts with FREE HOT Breakfast, other amenities are Business Center, Indoor Pool/ Spa, Fitness Center & 1050Sq ft Meeting room. We are just 18 miles East of Dallas, Downtown and 43 Miles from DFW Airport. ... more   less 
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Also Known As:
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn

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