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“Hilton at Rockwall”

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Hilton Dallas / Rockwall Lakefront
Ranked #1 of 7 Hotels in Rockwall
Certificate of Excellence
Fort Worth, United States
1 review
“Hilton at Rockwall”
Reviewed May 7, 2013

Our son's wedding was here at the Hilton and everything about it was spectacular - from the view of the lake, the restaurants at walking distance, and the comfort of the beds in the rooms. It was an overall great experience.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, May 24, 2013
Thank you so much for allowing us to play a role in your son’s special day. We hope your son and new daughter in law will come back and stay with us on their one year anniversary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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975 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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English first
Greenville, United States
1 review
Reviewed May 6, 2013

I threw my best friend's bachelorette party here. It was a very clean hotel at an excellent location. The only reason we chose this hotel was because it is on the Harbor and the Harbor offers lots of entertainment! Thank you, thank you, thank you!! Will visit again!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, May 24, 2013
We are delighted you enjoyed the hotel and we look forward to your next visit!
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Larkspur,California
Level 5 Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 5, 2013

Overall hotel decor bordered on tacky.King room nice,but had chemical smell and windows do not open.Bed comfortable.
Breakfast choices between buffet and menu. First given wrong omelet, second omelet was undercooked and inedible.Server expressed regret only.Finally, just got some eggs from buffet.Nighttime view on bar patio was lovely.However, no outside service.No wine offered on Room Service menu.Gift shop spare, but had good coffee selections, juice, water, chips.

Room Tip: Ask for a lake view.They primarily face west.So you can see the lake and a sunset, but it will be wa...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
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Helpful?
2 Thank dogstargems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, May 7, 2013
Thank you for your review. We are disappointed that we did not provide the quality food and service that you deserve. Your feedback has been shared with our restaurant and culinary teams and we hope that if you return to Rockwall you will allow us the opportunity to provide you with the exceptional food and service that we strive for with each and every guest.
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Odessa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2013

This was ny first time to stay at a Hilton and I was very disappointed. I asked the front desk three different times for towels and coffee after the maid skipped our room...all times was assured someone would be up...no one ever came. Room was not cleaned until the second day of my stay. No continental breakfast---no free coffee---for the money I will stay elsewhere next time.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, General Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, April 26, 2013
Thank you for your feedback of your recent stay with us. We understand that you were not satisfied with our service and we are deeply disappointed by that. We sincerely apologize for this and assure you that the satisfaction of our guests is of great importance to us. Thank you again; we appreciate your honest feedback.
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Arlington, United States
1 review
Reviewed April 24, 2013

As always, this is a great place to stay and have a date night out. I would definitely recommend this place to my family, friends and colleagues at work. This is a place that can be called my serenity--because their is so much peace and quietness. The variety of food served on the pier offer great choices for any and everyone.

  • Stayed April 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tommye H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, April 26, 2013
We are glad you enjoyed your romantic getaway with us and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rogers, Arkansas
2 reviews
Reviewed April 15, 2013

Great hotel: Beautiful lobby that was kept spotless. Rooms were VERY quiet and furnished a cut above. Staff always friendly & helpful, consistently went out of their way to get what you wanted or needed. They back of the property faces the lake, very relaxing after a tough day. Would definitely stay again.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review, April 26, 2013
Thank you for staying with us on what we hope will be the first of many more visits to Rockwall!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MESQUITE
2 reviews
Reviewed April 12, 2013

This is the 2nd year in a row our company had our annual meeting at this hotel. It is a great facility with beautiful views of the lake. The room was clean and there was always fresh coffee ready for us in the morning, even for the early birds. It was a great week and the hotel staff were all helpful and friendly to me when I asked for help or had questions.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank PEGGY J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dallas / Rockwall Lakefront

Property: Hilton Dallas / Rockwall Lakefront
Address: 2055 Summer Lee Dr, Rockwall, TX 75032-5499 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
Phone Number:
Location: United States > Texas > Rockwall
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Rockwall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Dallas / Rockwall Lakefront 3.5*
Number of rooms: 231
Official Description (provided by the hotel):
Located 22-miles east of downtown Dallas, nestled in the exclusive lakeside community of Rockwall, the AAA Four Diamond Hilton Dallas/Rockwall Lakefront hotel is a spectacular waterfront destination. The hotel is situated in The Harbor Rockwall, a breathtaking Mediterranean-inspired boardwalk development offering gorgeous lake views and stunning sunsets with the glittery Dallas skyline as a backdrop. Our hotel in Rockwall features 231 serene guestrooms, many with lake views, including 16 lakefront suites. Unwind poolside with a cocktail at our poolside bar, Splash with a Twist, grab a bite in the Galley Gift Shop and Internet Cafe featuring Starbucks® coffee or curl up with a best-seller in the library. Prefer something livelier? Savor exceptional wine while enjoying the view of Lake Ray Hubbard in C&B Scene Bar, followed by an unforgettable meal in Mistra, our casual dining restaurant serving culinary creations with Northern Italian flair. Take a stroll along the boardwalk with fine shopping, splendid dining options, spa and movie theatre or listen to a concert under the stars at the amphitheatre along the waterfront. With our lakefront location you can experience the waters of Lake Ray Hubbard learn how to Sail With Scott (a 40ft Catamaran excursion), take a fishing excursion or rent a boat or jet-ski for the day. After enjoying the lake, try a round of golf at Buffalo Creek, one of the award-winning golf courses nearby. Nowhere else in North Texas will you find a destination that has so much to offer for meetings, events or just a little rest and relaxation! ... more   less 
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Also Known As:
Hilton Bella Harbor On Lake Ray Hubbard Dallas / Rockwall Hotel Rockwall
Hilton Rockwall
Hilton Dallas Rockwall
Rockwall Hilton

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