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“Mold Mold Mold”

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Hampton Inn & Suites Rockport - Fulton
Ranked #1 of 20 Hotels in Rockport
Certificate of Excellence
McAllen, Texas, United States
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Mold Mold Mold”
Reviewed July 21, 2013

My friend and I stayed there 7/19! We checked in about 2:00 pm and went to room to brush teeth and use the bathroom! They had just cleaned the room so we didn't inspect it too closely! We went to our function and didn't return until midnite! We went to sleep and woke up about 7 and I notice that I was itching on my arms and stomach! My friend had commented that she was congested and had watering eyes! She went get coffee.....then we discovered MOLD...MOLD..MOLD room 324 has MOLD all over the ceiling above sink in bathroom and all over the ceiling in the main room! If that room has serious mold then the whole dam place has mold!!!!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redraider96, Guest Relations Manager at Hampton Inn & Suites Rockport - Fulton, responded to this review, July 22, 2013
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. We had the room examined and a roof leak seems to have seeped water into the ceiling/walls between the bathroom and entry way, the guestroom itself has no damage. The damage was magnified by the recent thunderstorms in the area. We have repaired the roof and are in the process of replacing the drywall in the effected area. The damage was an isolated incident, involving only this particular room. Again please accept our sincere apology for any inconvenience.

Sherry Shaver
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

Traveler rating
    483
    108
    22
    10
    6
See reviews for
237
210
26
91
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2013

This hotel was clean, served a wonderful & free breakfast and was in a great location for hanging out at Rockport Beach. The staff was friendly and helpful. The breakfast service was incredible and the woman who ran it needs her own restaurant. She was just awesome & extremely accommodating! Our family of 6
had a great time. Totally glad we stayed here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felizdawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013

Staff goes out of their way to help, Clean, comfortable room. Would stay here again. We liked the revolving breakfast menu. Other chains have the same thing every day. The fresh coffee available at all times was a plus.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jennie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 7, 2013

We trusted the Trip Advisor reviews on this Hampton Inn and were completely satisfied with our stay! Super clean, above and beyond staff (especially the sweet brunette woman that worked the breakfast area Monday - Friday), wonderful delicious and hot breakfast, an assortment of hot and fresh brewed coffee 24 hours a day with coffee mate flavored creamers, and fresh baked cookies everyday after 3 PM!

We will definitely be coming back! Thank you for a great stay over the 4th of July week!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FWIppon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, United States
1 review
Reviewed July 7, 2013

This hotel has an excellent personel who serves in the breakfast room. She made us feel home with her warm and friendly care. We were impressed so much that we would like to offer her some tips but not because we were not sure if it is apprpriate.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauriceville, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2013

This was an impromptu trip and was our first time to visit the Rockport/Fulton area. We were impressed with the hotel and the quaint community. The breakfast was very good and the staff was quite friendly and helpful. We would recommend this hotel to our family and friends.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Janice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, United States
1 review
Reviewed July 3, 2013

Had a great stay, helpful service desk, rooms were clean and ice cold :) beds and pillows were great (Where can I get a set) Great breakfast bar. Relaxed in hot tub and pool. Will definitely stay again on my next trip to RockPort.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Rockport - Fulton

Property: Hampton Inn & Suites Rockport - Fulton
Address: 3677 Highway 35 N, Rockport, TX 78382-7873
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Rockport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rockport
#1 Family Hotel in Rockport
#2 Best Value Hotel in Rockport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Rockport - Fulton 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
2016 Lighthouse Award Winner for outstanding Service & Accommodations. Situated on the Texas peninsula between Copano and Aransas Bays, our inviting Rockport, Texas hotel is located in the resort area near state parks and the shoreline. Each room comes with an always clean and fresh Hampton bed and complimentary WiFi to help you stay connected. Join us each morning for Hampton's free hot breakfast or take breakfast to go with a Hampton On the Run Breakfast Bag, available Monday to Friday. Stay productive with our on site business center, keep active in our fitness center, or take a dip in our outdoor pool. ... more   less 
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Also Known As:
Hampton Inn & Suites Rockport - Fulton Hotel Rockport
Hampton Inn And Suites Rockport - Fulton
Hampton Inn Fulton
Fulton Hampton Inn
Hampton Inn Hotel Rockport

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