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“Nice venue”
3 of 5 bubbles Review of Chartroom - CLOSED

Chartroom
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Dinner, Lunch, Late Night, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff
Description: The Chartroom Restaurant located in Rockport, TX is a revolutionary restaurant that specializes in high quality meals designed to please all of the senses. From fine dining to a grill menu our food is made fresh to order to appeal to each individual's liking. We bring our passion for seafood, sandwiches, and other delectable morsels straight from our kitchen to your dining table so that you can enjoy an exclusive dish that is simply incomparable with anything you’ve had before.
Rockport, Texas
Level Contributor
28 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nice venue”
Reviewed April 8, 2013

Attractive restaurant with nice deck and bar overlooking the Key Allegro Marina. Drinks are good. Menu is limited and not very imaginative. Service is typically quite poor despite seeming to have a plethora of wait staff. Waiters and waitresses are assigned tables and seem more interested in daydreaming than offering to help customers at tables other than their own. Place does not seem to have experienced management.

Visited March 2013
Helpful?
Thank SlowTraveler42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChartroomRockport, General Manager at Chartroom, responded to this review, April 12, 2013
Thank you for your review. We appreciate all feedback. We are happy to hear that you enjoyed the venue, view, and drinks. Since we create blackboard specials daily if you have any suggestions on items that you would prefer, please don't hesitate contacting me directly at gm@grogbar.com. Also, thank you for letting us know of the hostess/server issue so we can address this immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

73 reviews from our community

Visitor rating
    22
    29
    5
    13
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Austin
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Weekend without kids”
Reviewed April 5, 2013 via mobile

Such the improvement from the old tired marina bar with bad drinks, bad food and bad service and attitude. Thank you grog and chart house for taking notice ..., Being clean, Good wines, drinks and hello Service {matrica and Tim) thank you !!! finally Rockport has service and did I mention the crab ravioli rocked ..

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cindy-Todd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChartroomRockport, General Manager at Chartroom, responded to this review, April 12, 2013
We truly appreciate you taking the time to review us and are glad to hear that you not only enjoyed your experience, but also the changes we have made!! We look forward to the opportunity of serving you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
office
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“No Food”
Reviewed March 30, 2013

We had table reservations at 8pm to have dinner and listen to the live music. We ordered a bottle of wine, had a couple of glasses, made some requests for the piano player, etc. We asked about our food a couple of times, our young waiter seemed distracted by friends of his father whom he seemed to be focused on at the expenses of his other tables. Long story short, 1 hour and 15 minutes after we were seated. the restaurant was 80% empty, it seemed everyone else had their food EXCEPT us. The young waiter fumbled a story that it must have been a computer error. The hostess/manager never checked back on the food delivery, the waiter never stopped by to keep us informed, etc. Needless to say, we paid for the bottle of wine, walked out, and will never return.

  • Visited March 2013
    • Atmosphere
    • Service
Helpful?
1 Thank OldManagement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChartroomRockport, General Manager at Chartroom, responded to this review, April 5, 2013
First of all, I would like to thank you for taking the time to give us a review. Secondly, I am surprised to hear of your negative experience and we greatly apologize for that. I do feel that we have resolved the issue and hope that you will allow us to serve you in the future. We would love for you all to come in and be our guest. We would greatly appreciate a chance to reconcile the situation. Please do not hesitate to contact us with any additional concerns or questions at gm@grogbar.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport, Texas
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great food, service and ambiance on Key Allegro Island”
Reviewed March 29, 2013

This is a great choice for both lunch and dinner. The setting on the water at Key Allego Marina is spectacular, especially at sunset, sitting outside at the Grog Bar. The Chart Room and Grog Bar are the former Paradise Restaurant, beautifully remodeled and under new management. The dining room has large doors that can be opened during nice weather to allow a breeze and enhance the view.
The food is always fresh and perfectly prepared. The choices on the regular menu are somewhat limited, but he Daily Specials Board features entrees, soups, salads and desserts.
The Waitstaff is efficient, friendly and knowledgeable.
The Grog Bar overlooking the water is a nice place to sit if you enjoy dining al fresco. There is both a bar menu with the usual choices or you can order from the main Chartroom menu. The Bartenders mix up some wonderful libations (try the Bloody Mary or the homemade Sangria).
A lovely choice for a family meal, business meeting or couples night out.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Texasdiners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChartroomRockport, General Manager at Chartroom, responded to this review, April 5, 2013
Thank you so much for the wonderful review! We truly appreciate all feedback and are so happy to hear that you are satisfied and enjoy our restaurant. If there is anything we can do for you please do not hesitate letting us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport
Level Contributor
28 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Such ambiance.....”
Reviewed February 21, 2013

The Chartroom is in the best location in Rockport, it is overlooking a beautiful marina and bay. The new owners have modernized the previously Tiki bar atmosphere but have improved the food. It is a treat to dine there in spite of the improved(?) decor.

Visited January 2013
Helpful?
Thank MBSRockport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChartroomGrogBar, General Manager at Chartroom, responded to this review, February 23, 2013
We are so glad to hear you enjoy our location and food. We appreciate any and all feedback, suggestions, and comments so if you have any suggestions on how we can better improve our decor to better our customers' experience, please do not hesitate contacting me at gm@grogbar.com. We look forward to serving you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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