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“Very Disappointed”

Cheryl's By the Bay
Ranked #13 of 100 Restaurants in Rockport
Certificate of Excellence
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed July 22, 2013

The first time we ate at Cheryl's it was excellent. We had a group of eight the waitress kept our glasses full, the meal was awesome the food was hot and very good.

Our second time there was a Friday night, We had a reservation, however the place was almost empty! OMG!!! the waitress was lucky to even know her name. Got our order wrong, food was cold,and didn't taste very good, nothing at all like the first time. We ordered steak yuck! The oyster breading was under cooked, yuck! It is forever off our list.........Cheryl needs to tune up the kitchen and the staff.

    • Value
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    • Food
1  Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 - 116 of 166 reviews

Reviewed July 12, 2013

I highly recommend avoiding Cheryl's. We received poor service, and it came with an awful attitude, forever taking Cheryl's off our Rockport to-do list.

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2  Thank Luke F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

This is a great place to sit down visit with friends and have a good meal! But be prepared to wait, with only two people behind the line food prep time is alittle long. It is worth it though!!

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Thank tidbit2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We decided to go to Cheryl's during our 4th of July trip and as recommended, we made a reservation for 7:30pm for 6 people. When we arrived, the hostess had given away our table to a couple and the manager (possibly Cheryl herself) reprimanded the hostess in front of us for giving away our table. It was very unprofessional and we would have never known they gave it away had the manager not gotten ugly with the hostess. There was another table that seated 6 available and so they went to sit us at that table, however only provided 4 chairs. The hostess promptly brought a 5th chair but after about 5 minutes, we still didn't have a 6th chair nor had we been greeted by a waitress. I had to go up to the front of the restaurant and ask for a chair so my husband could sit at the table and the manager was very rude when she dragged it over to the table and said "Are you happy now?" I replied with "an appetizer would be nice" and she replied with "I think we should end this transaction now." I don't think that we were in the wrong by any means, typically when you go to a restaurant you are given enough chairs at the table and it wouldn't be much to ask for some complimentary when you have been given terrible service. We ended up leaving and will never go back. I now understand why there are so many other reviews that say the staff has a terrible attitude!

    • Service
6  Thank Katie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

The half order of eggs benedict was just perfect with herbed potatoes and fresh strawberries. We were surprised by the 2 fried shrimp on top but they were delicious even though we'd never had shrimp for breakfast before. We ordered outside on the deck then had our meals delivered inside the cool and funky restaurant. My only fault would be that food was served on paper plates with plastic ware. I'm hoping that this is just for breakfast. 2 mimosas topped off a nice breakfast in an art filled atmosphere.

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2  Thank TravelGirl1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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