We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Top-notch Hilton Property!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
DoubleTree by Hilton Hotel Dallas - Richardson
Ranked #6 of 17 Hotels in Richardson
Los Angeles, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Top-notch Hilton Property!”
Reviewed June 2, 2013

I'm a Hilton Honors loyalty program member and have stayed at many Hilton locations across the US and have got to say that this is one of my new favorite hotels. I was greeted with free ice cold beer immediately as I entered the lobby to check-in. They were handing out free bottled beers to all guests as part of their happy hour promotion. My mood quickly turned around after a long day of travel and work! I checked in (and devoured the signature DT cookies which were fresh and warm) and headed up to my room on the executive floor where a plate of strawberries and brownies were waiting for me. That was such a nice touch since I love sweets! The executive floor lounge also had a happy hour reception going on where they had a great spread of snacks and crudites including this delicious shrimp appetizer that I just went to town on. With a free drink ticket from check-in, I was happy as a clam! I'm so glad to see that Hilton is stepping it up and making efforts to reward and retain their loyal customers.

My room was clean and comfortable, absolutely no complaints! Keep up the good work!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pepa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review, June 10, 2013
Thank you for your great comments. It is so nice when people notice we are trying to do extra benefits to make their stay a pleasant one. We try to recognize all of our guest but with Hilton Honors we are able to do even a little extra to say "Welcome". We look forward to having you back in the near future.
Sincerely,
Brenda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

772 reviews from our community

Traveler rating
    307
    218
    123
    75
    49
See reviews for
155
119
45
389
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Naperville
2 reviews
Reviewed June 1, 2013

I stayed at this hotel during Memorial Day weekend. I agree with the previous reviewer re: check-in. Nice guy but he was the only guy working the front desk...during a holiday!

Next: the rooms were outdated and not well kept. There were stains on the bed skirt and on the carpet. I was afraid to remove my socks...and so I didn't! The whole hotel smelled damp and musty. I was so disappointed since this hotel is within the Hilton hotel group.

The rooms as well as the hotel could use an update. The staff was friendly to be fair. But this facility was an embarrassment.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VTW2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review, June 2, 2013
I apologize you had a bad experience during your stay. The Management Team has been advised of your comments so they can take corrective action. Thank you for letting us know of your challenges as we strive for quality service and accommodations.
Sincerely,
Brenda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 31, 2013

Good rooms and infrastucture, but very poor quality of front desk staff who were exremely inefficient in addressing problems.Carpet was not vacuumed unless specifically told to housekeeping. Had some issues with the cooling and heating system.Noise carried to adjoining rooms affecting sleep quality. Quite a few eating places close by.Free hotel shuttle which takes you within a 5 mile distance. Good executive lounge with exceptional service there

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Milo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review, June 2, 2013
I apologize for your poor experience with the Front Desk. The Front Desk Manager has been advised of your comments and will address them with the staff. I am glad you enjoyed your room and the other benefits we provide. The great location is a plus with all of the Restaurants and other venues nearby, particuliarly with an extended stay, such as yours. Thank you for your comments and we hope we will get another opportunity to serve your hotel needs in the future.
Sincerely,
Brenda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seguin, Texas
Level Contributor
5 reviews
4 hotel reviews
Reviewed May 29, 2013

Very friendly and accommodating. Restaurants near by as well as hotel amenities. Would stay here again. Only disadvantage is that it's on the frontage road and a busy road. Other than that, I liked my stay/

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank segcats03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review, May 31, 2013
Thank you for taking the time to give us feedback on the DoubleTree by Hilton Dallas-Richardson.
I will share your positive comments wtih our staff. I am glad you enjoyed our spacious guest rooms and other amenities. We look forward to having you stay with us again.
Sincerely,
Brenda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owasso, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed May 28, 2013

Great friendly attentive staff. Enjoyed the reception at happy hour. Definitely would stay here again whenever I'm in Dallas. Rooms were quiet and clean, and was centrally located with easy access on and off Central Expressway.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 24, 2013 via mobile

This was our first stay at a Doubletree Inn using Hilton Honors. I have been impressed from the start. front desk staff very friendly. We were upgraded to the executive floors without even asking. Room had two double beds and had plenty of room for my family. Upon entering the room a nice floral smell greeted us along with the cleanliness of the room. With my son going to UTD this fall, I will no doubt be spending many nights and points in the future. This will be my new go to hotel when visiting my son at UTD. Would highly recommend this hotel to anyone.

Stayed May 2013
Helpful?
Thank ship1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this review, May 28, 2013
Thank you for taking time out of your busy schedule to critique the DoubleTree by Hilton Dallas-Richardson on Trip Advisor. This helps us to us to reach for our goal of providing the highest quality of service. I will pass on the positive comments to the Front Desk and Housekeeping. UTD is a great school and we look forward to seeing you often wen you visit you son.
Sincerely,
Brenda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 21, 2013

I am a HHonors gold member and this is the FIRST Hilton I have ever stayed at that actually upgraded the room that the Gold status enables you to get. Every other Hilton Property I have stayed at gives you the run around and says they have no upgrades available when you can see on their website that they are. The Doubletree Richardson had me upgraded before I even arrived. A+ plus service and a very caring staff. Had an issue with a sleep number bed that was resolved promptly and professionally. I will definitely be back. I have already booked another stay in June. I highly recommend.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Richardson hotels
0.2 mi away
Hyatt Regency North Dallas/Richardson
0.4 mi away
Wingate by Wyndham Richardson/Dallas
2.4 mi away
Hilton Garden Inn Dallas / Richardson
Show Prices
Show Prices
Show Prices
0.7 mi away
Courtyard Dallas Richardson at Campbell
0.5 mi away
HYATT house Dallas/Richardson
0.9 mi away
Renaissance Dallas Richardson Hotel
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Dallas - Richardson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Dallas - Richardson

Property: DoubleTree by Hilton Hotel Dallas - Richardson
Address: 1981 N Central Expy, Richardson, TX 75080-3509
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Dallas - Richardson 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Our hotel in Richardson, TX boasts a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD). Enjoy fast and easy access to nearby DART stations, which can take you to Plano or downtown Dallas, including the Dallas Convention Center. Relax in a comfortable Texas-size guest room or suite. Enjoy a swim in the outdoor pool or retire to your comfortable guest room that has a 32-inch flat-screen TV and room service. 24-Hour business center. Ample complimentary parking available and we offer transportation around Richardson within a 5-mile radius, based on availability. Keep fit in our 24-hour modern fitness facility. Host a Richardson meeting or event for up to 500 people in our 13,000 sq. Ft. Of meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotwire, Hilton Hotels Direct, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Hotel Dallas - Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing