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“Great quality and comfort for price”

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DoubleTree by Hilton Hotel Dallas - Richardson
Ranked #4 of 17 Hotels in Richardson
Reviewed May 16, 2013

I stayed here for a weekend stay. I got a great deal for a very reasonable price. The hotel is clean and for those who have access to the concierge level, it's offered only Monday thru Friday, but they give you vouchers to the restaurant for breakfast on the weekends. The breakfast buffet is definitely not anything fancy or anything I'd pay money for, but at least they offered it to me. The parking is free which is nice considering that most other hotels charge a parking fee but there is no valet service or bell service. Overall, it was a very nice hotel for the money I spent and I would stay there again.

  • Stayed: May 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Tara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 21, 2013

Thank you for your comments on tripadvisor. We utilize this information to see what we are doing right and to see where we can enhance our current services. I will get with the Restaurant on the feedback for the breakfast buffet. We appreciate your business and look forward to having you stay with us again.
Sincerely,
Brenda

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729 - 735 of 828 reviews

Reviewed May 15, 2013

Everything was extroadinary. Great staff and hotel. Breakfast was very nice and nice surroundings. Did not swim but the area was nice and clean. The lobby was beautiful. Housekeeping kept my clean and friendly people. Overall everything was extraoadinary and do plan to go back in June for a wedding and stay there again.

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Issac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 21, 2013

On behalf of the hotel we would like to thank you for taking time out of your busy schedule to place a review on tripadvisor. It is great to hear you enjoyed the benefits and service of the hotel. We feel we have a very friendly staff that cares about the customer. Thank you for confirming that and we look forward to having you back.
Sincerely,
Brenda

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Reviewed May 10, 2013

Disappointed in breakfast. No menu items were offered, only buffet. Buffet choices were not that great. Found silverfish in the bathroom. Very low shower water pressure. Staff was very friendly and helpful.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank AmyLou61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 21, 2013

We appreciate your business and the positive comments about out staff. I have spoken to the Restaurant Manager and Housekeeping to address your other comments and make sure we are always improving in all areas. It is very unusual to have low water pressure so I have talked to Engineering about your experience. I hope you will give us another chance to serve your hotel needs.
Sincerely,
Brenda

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Reviewed May 6, 2013 via mobile

Had corporate meeting at the Double Tree which is a full amenities hotel and had a very attractive room rate. Rooms were comfortable and clean. Had complimentary breakfast as well as full bar & happy hour. Service was friendly and attentive. Would stay here again.

  • Stayed: May 2013
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Thank abtfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 8, 2013

Thank you for your comments on Trip Advisor. We appreciate you utilizing this great website to talk about the hotel, amenities and how you enjoyed your stay. I hope we will see you again in the near future.
Sincerely,
Brenda

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Reviewed May 2, 2013

More or less a nice place to stay. Like the welcome drink in the evening after coming back from office and free breakfast. I told them to keep water bottles in the room as they were not keeping it earlier..and they are doing it religiously without me telling them second time.

Wish they had windows in the rooms and more vegetarian choice in breakfast..but no big complaints as such.

  • Stayed: April 2013, traveled on business
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Thank skhurana333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 5, 2013

Thank you for your review. It gives us an opportunity to see the services through your eyes. I assume when you talk about the water and no windows, you are addressing meeting space as all of our guest rooms have large windows. Your suggestion that we add vegetarian selections to the breakfast is a very good one and I will make sure the Chef and Restaurant Manager have this information so they can possibly make that part of the morning meal. We appreciate your business and hope to see you back.
Sincerely,
Brenda

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Reviewed May 1, 2013

Very reasonably priced and surprisingly empty hotel for a Friday and Saturday night stay. Rooms on executive floors are relatively roomy and were very quite. Our reservation included an excellent breakfast, the gym is substantial and the business center just fine.
About the only thing I regret about the last three Double Trees is that they all must have been built at the same time and are getting a bit dated. Evidence of water leakage in bath and around AC units and some pretty tired paint and wallpaper are common.
I can't say enough about the front desk staff, they couldn't have been more sincerly friendly.

Room Tip: Exec floors 12 and 11 maybe 10
  • Stayed: April 2013, traveled as a couple
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Thank bbarr_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 2, 2013

Thank you for choosing to stay with the DoubleTree by Hilton and for letting us know our Front Desk Agents were friendly and helpful. We have read all of your comments and will be paying special attention to any areas you had concerns about. As you noted the location is great and within walking distance of several restaurants, as you mentioned Starbucks. That is always a plus. Please let us know if you will be returning to the area, we would like to have you as our guest again.
Brenda

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Reviewed April 30, 2013

surprisingly upscale accommodations based on price versus similarly rated hotels in the area. great location with a starbucks right out the front door. service was great and staff was very attentive. travel here at least 4 times a year and never disappointed

  • Stayed: April 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Morris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda W, Manager at DoubleTree by Hilton Hotel Dallas - Richardson, responded to this reviewResponded May 2, 2013

Thank you for your positive comments and appreciation of the hotel and the Associates. Our Associates receive a lot of Service Training but I believe the fact that they are so friendly and helpful makes a lot of difference. DoubleTree has become a strong mid to upper level Brand within the Hilton Chain and it is great you enjoyed that experience. I hope you are taking advantage of the Hilton Honors Program. We hope to see you back soon.
Sincerely,
Brenda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Dallas - Richardson

Address: 1981 N Central Expy, Richardson, TX 75080-3509
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Richardson
Price Range: $88 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Dallas - Richardson 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Our hotel in Richardson, TX boasts a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD). Enjoy fast and easy access to nearby DART stations, which can take you to Plano or downtown Dallas, including the Dallas Convention Center. Relax in a comfortable Texas-size guest room or suite. Enjoy a swim in the outdoor pool or retire to your comfortable guest room that has a 32-inch flat-screen TV and room service. 24-Hour business center. Ample complimentary parking available and we offer transportation around Richardson within a 5-mile radius, based on availability. Keep fit in our 24-hour modern fitness facility. Host a Richardson meeting or event for up to 500 people in our 13,000 sq. Ft. Of meeting space. ... more   less 
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Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson

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