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“Clean Nice Stay”

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Holiday Inn Dallas-Richardson
Ranked #12 of 17 Hotels in Richardson
Brookston
Level Contributor
189 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Clean Nice Stay”
Reviewed July 2, 2012

Very nice Holiday Inn, very clean, beds are comfortable, well lit rooms.. Staff is friendly, excellent breakfast, pricey but good and good food all around.. Nice Indoor and outdoor pool.. Very accommodating

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mgwds1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Ocean Pines, Maryland
Level Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed June 29, 2012

We were in Richardson for a family reunion and the Holiday Inn Richardson was a great place to stay. The hotel was well-laid out with nice lobby and an indoor/outdoor pool as well as fitness center on the first floor. The indoor poll was well heated but it was a little shallow--about 4 feet--for me. As a Priority Club platinum member, I received free breakfast coupons for our room and the other rooms I booked and we were placed on the "executive floor". I think the advantages of the executive floor were the high floor, bathrobe, and slightly larger room. The breakfast was a buffet with made to order omelets. Front desk staff were very nice, making some recommendations for dinner. We had nice casual Tex-Mex meal at Tin Star and a meal with more Texas regional choices at Love and War in Texas.
The key point to staying in the Dallas area is to stay near where you need to be as the distances via the freeways are quite large. While I would not go out of my way to stay in Richardson Holiday Inn, if the area, I would definitely recommend this as good quality, reasonably-priced choice..

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SilverSpringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galveston Island, Texas
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 31, 2012

Even though I live in Dallas, I had to stay in a hotel for a few days. Holiday Inn Select Dallas-Richardson was fabulous. The rooms were clean, the beds were comfortable and the amenities were above standards, but what made the hotel stand out was the people. From the front desk person and security guard who made sure I had a room and was safe coming in late the first night - to the manager and the restaurant staff who helped with breakfast, I couldn't have asked for a better experience! Thank you to ALL of you!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MellowTraveler_423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
2 reviews
Reviewed March 28, 2012

I stayed here last year for 4 days, on a business trip. Found my sheets to be slightly stained, didn't think much of it, called housekeeping and the next day they were clean. On the first night back home, I started itching all over, still didn't think anything of it, woke up that next morning covered in red bites, the itching was beyond. Talk about embarassing! Realizing I might have had a bedbug problem, called an exterminator and he confirmed I indeed had contracted bedbugs, and they were in my luggage. Needless to say after 3 attempts of this exterminator spraying to rid me of my problem $350, which only made my situation worse somehow, I had to call an EXPENSIVE heat treatment company that came in and finally saved my sanity, $1,500 later. I had to replace my bed, throw away some furniture, clothes. NIGHTMARE for 3 months! And the hotel was notified and did nothing to reimburse me or admit they had a bedbug problem!!!!!!!

Room Tip: Do Not Stay here!! Bed BugS!!!!
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  • Stayed July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea887710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chardidy, General Manager at Holiday Inn Dallas-Richardson, responded to this review, April 4, 2012
Holiday Inn Richardson has a comprehensive pest control program with a third party company who inspects all claims of bed bugs. In reviewing our records, I see that we had two service calls in July, however neither contained a complaint of bed bugs. I would be happy to speak with you in person regarding your complaint. Please feel free to contact me directly at charity.kersey@prismhotels.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKC
Level Contributor
4 reviews
Reviewed January 25, 2012

The rooms were great. I just loved the massage showerhead in the shower. The staff was friendly and very helpful. I love the fact the floor I was on was no smoking. I will stay here again. Thanks

Room Tip: It is walking distance to a great restaurant.
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trisha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moore, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2012

We had a very productive Chorus Retreat Week-End due to excellent facilities provided, including spacious rehearsal meeting room, clean & comfortable hotel rooms, great food, and friendly staff.. I also loved the beautiful atmosphere, especially the pretty Entrance, the cool pool and the outdoor ambiance.
Charity Kersey made sure all of our needs were met and had a huge part in making our Retreat productive and enjoyable.
I hope we can work something out for another Retreat around the same time next year!
Thanks Charity, and Holiday Inn-Richardson!!

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma, United States
1 review
Reviewed January 22, 2012

This hotel is beautiful, clean, inviting, friendly, courteous..you couldn't ask for anything more... The food was wonderful; the swimming pool was great, inside & out; the rooms were clean; everything was in working order & so much more! I will definitely be back at every opportunity! ~ Jacque Glasgow

Room Tip: I stayed on the 4th floor & it was very quiet inside my room & outside in the hall, non-smok...
See more room tips
  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacque G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dallas-Richardson

Property: Holiday Inn Dallas-Richardson
Address: 1655 N. Central Expressway, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas-Richardson 3*
Number of rooms: 220
Official Description (provided by the hotel):
The Holiday Inn Select Dallas/Richardson Hotel, a Quality Excellence Award Winner for 7 consecutive years, is a 220 room, full-service hotel. 100% non-Smoking.Guest room amenities include complimentary high-speed Internet access, both wired and wireless; 84 TV channels with HBO; free local and toll calls; and our new shower amenities. What's new? adjustable shower-head and rounded shower curtain/rod. Our executive level rooms now have an in-room safe and brand new pillow-top Posturepedic mattresses, refrigerator, robe and turn-down service. The 24-hour business center: computer, copying, and printing.Hotel amenities: restaurant/lounge with happy hour M-F, 4-7 PM, with reduced prices and free hors d'oeuvres, fitness center w/Nautilus equipment, indoor/outdoor pool, and laundry facility.We are located in the heart of the Telecom Corridor, on N Central Expwy (Hwy 75) and Campbell Rd. From 635; take 75 N. Exit Campbell Rd-(#26); U-turn and go south on Central Expwy. 1/2 mile S of Campbell. Nearby attractions: downtown Dallas: JFK Memorial, the Arts District (over 160 museums, galleries, and artistic attractions!), Collin Creek Mall 1 mi. north of us. ... more   less 
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Also Known As:
Holiday Inn Select Dallas - Richardson Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn

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