We were pleased to be allocated an upgrade ($39) to a mini suite which we had requested when booking our room with Hyatt points. However we were somewhat surprised to find we had been allocated two adjacent bedrooms with an armchair pressed up against the intercommunicating door!
I found both rooms to be dull and uninspiring - lots of yellow orche pain and dark furniture - and the second room was especially unattractive as it was largely occupied by a low double bed. I then realised this was a Murphy bed and assigning it to its upright position and rearranging the furniture improved matters considerably. Both rooms lacked useable electric sockts as ours need enough space to use foreign adapters but we managed to improvise by balancing table lamps on books.
We had a late night meal in the hotel bar - food was good but took more than half an hour to come. The continental breakfast was outstanding value for the excellent selection of food on offer.
Check out was as incompetent as our room allocation. We were given two room bills, neither of which included our upgrade supplement !
- Official Description (provided by the hotel):
- Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more less
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- Also Known As:
- Hyatt Regency North Dallas/Richardson Hotel Richardson
- Hyatt Regency Richardson
- Hyatt Richardson
- Richardson Hyatt