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Reviewed October 17, 2006

My family and I have stayed at this property multiple times as we really enjoy staying here. The management is the best and the staff is very friendly, not stiff. The front desk folks are professionals at their jobs and the restaurant is wonderful and offers a nice variety. The property is one of the nicest I have ever seen as you feel like you’re at a resort. It has a lot to offer at a valued price.

  • Stayed: September 2006, traveled with family
    • Value
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    • Check in / front desk
    • Rooms
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    • Service
    • Business service (e.g., internet access)
2  Thank Darndest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2006

Stayed at the hotel for conference. Could never get internet, called front desk they never seem to care. Was told this happens when the hotel is busy. Went to talk to someone in the sales department Christina? Again could care less and did nothing to assit in the matter. Called and complain to Marriott.

Stayed: April 2006
1  Thank sportparent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2006

I was only there for 1 night so I didnt do much. After walking around the place I realized how nice it was. The staff was more than friendly to me. And the rooms were very nice. I would recommend and stay here again if the opportunity was to arise.

  • Stayed: March 2006, traveled on business
    • Value
    • Rooms
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1  Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2005

I spent two nights here recently and was very pleased with my choice. I had come to Dallas via Houston helping family members evacuate for hurricane Rita.

The hotel is new, spotless, and richly decorated in bright colors and textures with a contemporary/whimsical flair.

I was upgraded to a suite which was gorgeous. The room was just beautiful.

The location is excellent as you are right next to the light rail line that goes downtown. Also, since you're on the Central Expressway, you can get all over Dallas/Fort Worth as long as you avoid rush hour.

The only reason I don't rate this hotel excellent is because the staff was not as friendly and helpful as I've experienced in other Renaissance and Marriott hotels. They were not rude, and polite enough, but just didn't have that special touch.

However, I would not hesitate to stay at this hotel again.

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
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1  Thank Mid_West_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2005

I wanted to surprise my husband with a weekend getaway, so went to Priceline.com and won a bid to this hotel for $59/night for 2 nights. I thought the price was great for the hotel since we live less than 10 minutes from the hotel and knew that it was a pretty new hotel.

We parked in the front of the hotel so we could go check in before parking. The valet asked us for our car key, which I thought was strange, but complied nevertheless.

At check-in was when we were notified that parking was going to be an additional $6.50/night. It was covered parking across from the hotel, and since we didn't have a choice, we agreed. Check-in was efficient and professional. They weren't overly friendly, but friendly enough.

The hotel is relatively new, so the room and everything in it was pretty new too. Most importantly, everything was clean, no errant lint at corners or hair found in the bathroom. The room was comfortable and the decor pleasant. The room faced the expressway, Central Expressway (75), but the view was magnificent.

That night the weather was pretty cool, so the a/c wasn't on high. We went to sleep really late, or should I say early, like 4am. I didn't hear it until it was time to go to sleep... I could hear the cars in the expressway, even from the 9th floor. Even though it wasn't very loud, it still bothered me a bit since I'm a very light sleeper. Needless to say, my husband said he could barely hear it, rolled over, and slept soundlessly the rest of the night, uh, morning. I eventually fell asleep, from exhaustion, but still could hear cars zooming by every now and then.

If it wasn't for the above incident, I'd rate the hotel "Excellent". And actually, other than the incident, my husband and I were very pleased with our stay at this Renaissance.

Especially because the next night was a hot night, so the a/c was on high. The a/c was located right next to the window, which was smart since when it kicks in, you can't hear the expressway. The a/c did have a slight humming sound, like most hotels' do. But unable to hear noises from the expressway, both my husband and I slept well that night.

I recommend that if you're a light sleeper, to ask for a room that faces the back. The view isn't as nice as the expressway's, but it should be more quiet. But, you should be fine if you're not that light of a sleeper or if the weather's hot even through nights so the a/c is constantly on.

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank KaiL3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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