It's hard to tell who the staff is because of the fact that no one has on any type of uniform.
I went to a luncheon where I was served a bloody, inedible steak and asked if they would mind switching my plate. I never received my lunch back.
We requested a double room because there were 4 of us and received a single. The whole experience was unprofessional and poor service.
The whole hotel was a disaster.
- Official Description (provided by the hotel):
- Renaissance Dallas Richardson Hotel is located right off of Hwy 75 North bound at the Galatyn Park (DART rail) exit and next to The Eisemann Center. We are a top choice among hotels in Richardson, Texas, giving guests an ideal location in the center of the Richardson telecom corridor. Modern eclectic decor featuring hand-blown glass work by atrist Jim Bowman infuses its way into our Richardson hotel. We are a AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance hotel. Our staff welcomes you to stay with and experience our warm Texas hospitality through out our hotel. Let our expert Navigators help you to "Live Life To Discover." ... more less
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- Also Known As:
- Renaissance Richardson
- Richardson Renaissance