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“Stayed Again...Loved It More!”

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HYATT house Dallas/Richardson
Ranked #2 of 17 Hotels in Richardson
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Stayed Again...Loved It More!”
Reviewed February 23, 2013 via mobile

For the second year in a row I took a group to stay at this property, as well as hold meetings. And, once again this hotel property was fantastic! From the meetings coordinator to the front desk people, the level of service was fantastic. In addition, this is a very clean and comfortable property; quiet rooms with plenty of room. There are a variety of styles of rooms and the prices are very reasonable for all you get. Before this meeting I searched several other properties in the Dallas Fort Worth Area. None lived up to the service or prices I received here. For example, one similar property had rooms that were slightly cheaper (but a little smaller) but the meeting room was more than twice as expensive. And, at that property, the people weren't nearly as friendly and helpful.

The Hyatt House Richardson is at a great location, with easy access to highways that will get you just about anywhere you want to go quickly in the Dallas-Fort Worth area. And, the property is set up in a way that is easy to get in and out of your rooms to cars and on the road.

Breakfast was very good! Great variety and stuff seemed much fresher than other properties I have been to.

For meetings, one thing to beware is that the meeting room is a standard room that has been modified into a meeting room and is not in the main building (the property is laid out with 4 different buildings, with the main building being check in, breakfast room, and business center).

Stayed February 2013, traveled on business
Helpful?
Thank GoingIntoTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, February 6, 2015
Thank you so much for spending your time to share your experience and kind feedback on your recent stay with us at the HYATT house Dallas/Richardson. We always strive to surprise and delight our guests!

We are so glad that you enjoyed your suite and our many amenities. We are very happy that you chose to stay with us over the other hotels in the area. One of our favorite things is to keep seeing repeat guests. This definitely lets us know that we are doing things right!

Thank you again for the kind words and we look forward to welcoming you during your next stay.
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377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Buda, Texas
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 28, 2013 via mobile

Very clean. Great location. We had 2 rooms. One was a 2 bedroom suite with 2 bathrooms, full kitchen. Very nice. Flat screen TVA in bot bedrooms and living room. Free breakfast and workout room. Our girls were in a room with a kitchenette, 2 queens and a sleeper sofa. All very nice!

Stayed January 2013, traveled with family
Helpful?
Thank Sherrikt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, February 6, 2015
Thank you for spending the time to give us such kind feedback on your recent stay at the HYATT house Dallas/Richardson.

I am so glad that you enjoyed your stay with us in Richardson. We usually see a couple of cheer teams every year and we love to see the teams keeps coming back year after year! Thank you for all of your kind words, all of which are greatly appreciated.

Once again, thank you and we look forward to seeing you during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buda, Texas
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 28, 2013

We stayed at this hotel this past week-end for a cheer competition and found for the price it was very nice. We actually stayed in their 2 bedroom suite and the room was very nice with a kitchen that had everything we needed. I do wish that they would put some disenfectant wipes in the fitmess area.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pjkaye55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, February 6, 2015
Thank you so much for spending your time to share your experience and kind feedback on your recent stay with us at the HYATT house Dallas/Richardson. We always strive to surprise and delight our guests!

We are so glad that you enjoyed the 2 Bedroom Suite. That room is the biggest room that we have and it is mighty nice! We have spoken to the Housekeeping Staff and they are going to start making sure that the Gym has the disinfectant wipes.

Thank you again for the kind words and we look forward to welcoming you during your next stay.
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Houston, Texas
Level Contributor
278 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed January 24, 2013

Clean & convenient, recently updated. Friendly staff. Good hot breakfast (also has HH with substantial food, though I didn't partake). Free WSJ. Lots of parking. Suite-style rooms with full kitchen (full size fridge, dishwasher, stove & MW), flat screen TVs in both living & sleeping areas. Excellent choice for travel to the Richardson area.

Room Tip: Traffic noise could be a problem if you get a room facing the freeway. Ask for a room away from the...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyLu_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, May 30, 2013
I am so happy to hear you had a positivee experience while staying at the Hyatt House in Richardson. I hope you have the opportunity to stay with us again soon. It appears you are an experienced traveler and we appreciate your comments and feedback! You obviously know you have choices, and the fact that you choose Hyatt House Richardson and even reccomend the hotel to others is truly appreciated. Thank you again for sharing your experience!

Scot Sharp
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deux-Montagnes, Canada
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 21, 2012

If you're looking at a place to stay in the Richardson/Dallas area of Texas, I definitely recommend this place. I stayed there in early November 2012 and I only have great memories of that week. The place is absolutely immaculate, the staff is amazing and attentive to all your needs. You get free breakfast and get together food from 5:30 PM to 7:00PM. The price is very affordable for all you get. You will not be disappointed.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, May 30, 2013
WONDERFUL! We are thrilled that you had such a positive experience at Hyatt House Richardson. We strive to make sure the hotel is clean, comfortable and provides an overall pleasant experience, but our main goal is to make sure you leave here with positive memories and experiences with our staff. Thank you for sharing your experience! We hope to see you again.

Scot Sharp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richardson, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2012

I travel, for work, every week. So, I am in Hotels on average of 3-5 nights per week. The Front Desk Manager, Sandra and her staff are the most friendly, courteous and all around helpful that I have run into in a long time. Ashlie, Jeremy, Colton and Sandra herself, all have went above and beyond to make sure my stays have been pleasant. The rooms are decorated, it seems like, with IKEA furniture. The beds are soooo comfy. The rooms have full-size refrigerators, 2 burner stove, microwave, dishwasher, garbage disposal, sink and all the dishes, pots and pans etc. This really helps me because I can grocery shop and not have to eat out every day.

This Hotel is right on the access road of the 75 (Central Expressway). I never heard any of the traffic noise. It is close to everything. They do have a little Market inside so you can buy something to eat. They have frozen, refrigerated and shelf staple things to eat. Along with, of course, snacks, sodas and toiletry items you might have forgotten.

I have stayed here twice in the last month and plan to make it my home away from home when in Richardson/Plano area. Thanks to all the staff for making my stays comfortable and pleasant.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phyllis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review, May 30, 2013
Phyllis,

THANK YOU! We pride ourselves on insuring your stay is as comfortable and pleasant as possible. When you are away from home, it's important that you are greeted by a friendly staff and able to relax in a clean comfortable Suite. We look forward to your future stays with us and truly appreciate your sharing your experience with others.

SIncerely,

Scot Sharp - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forney, Texas
Level Contributor
7 reviews
4 hotel reviews
Reviewed November 7, 2012

Stayed at this property for 2 weeks and Im pleased with the satisfaction I recieved out of this place. The staff is VERY nice and totally willing to help you with anything you may need. I do think the rooms need some updating but I was informed by employee that renovations should take place at the beginning of next year. So Im anxious to see them when they are finished. It was annoying that you had to have your room key to even get back in your building, I constantly locked myself out and had to go to the front desk to get a new one, but at the end of the day I have to say I had pleasing experience at this place.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyshap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark L, General Manager at HYATT house Dallas/Richardson, responded to this review, November 9, 2012
Thank you very much for your kind words about our level of service! We appreciate that you selected our hotel for your stay in Richardson, and allowed us to show off our service levels to you! It is very kind of you to take the time out of your day to give us this great review and to let others know what they will get when they come. And yes, stay tuned for more hotel updates!! I also understand the frustrations of locking yourself out, as I stayed here when I first took over this hotel and did the same thing, but I assure you that you felt very safe! We welcome you back anytime you are in the Richardson area to our "House"!!

Mark Luther
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Dallas/Richardson

Property: HYATT house Dallas/Richardson
Address: 2301 N Central Expy, Richardson, TX 75080-2712 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Location: United States > Texas > Richardson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Richardson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
Official Description (provided by the hotel):
The new renovated Hyatt House is located in Richardson Texas, approximately 15 minutes North of Dallas. The hotel features all suites with fully equipped kitchens. All rooms feature sleeper sofas, working desks and complimentary Wi-Fi. The hotel offers a complimentary hot breakfast and recently added the Hyatt HBar offering a full bar and dinner menu. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Summerfield Suites
Richardson Hyatt

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