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“Father's Day weekend”

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Tanglewood Resort and Conference Center
Ranked #1 of 4 Hotels in Pottsboro
Reviewed June 16, 2013

First time here at Tanglewood. Great fishing with a guide and the wave runners were a lot of fun. Rooms need to be updated. We upgraded to rooms with a small refrigerated and microwave which worked out great. Food was good but the pools are lacking and so is the game room. We still had a great time being with family.

  • Stayed: June 2013
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1  Thank spbbun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 - 266 of 387 reviews

Reviewed June 14, 2013

Their is a lot of bad reviews on Hotels at Lake Texoma, hey your at the lake stay at a RV Park, don't have a RV, bring your Tent, some RV Parks have Cabins also, and hey it's a Lake, if you don't like bugs then your in the wrong place from the start, their are things you don't know about Lake Texoma, it does Flood there, thats why some Hotels smell, and you can find some better places on the Oklahoma side if you Look, need some Idea's for camping, rent a Cargo Van & go camping that way, it can be Funner thin you think, I LOVE Lake Texoma, Oklahoma. :)

Room Tip: Buncombe Creek Resort Marina, 14584 Arrowhead Point Road Kingston, OK 73439-2044 ph: 580-564-254...
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  • Stayed: August 2012, traveled with family
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Thank NikolaRustyTeslaThir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013 via mobile

As you think "resort" remember it is a lake in Texas....not a 5 star on the beach in California! Very relaxed family place. Stephanie at the front desk ROCKS! She was so helpful and friendly! The breakfast buffet was okay...breakfast buffets are generally never more than okay.
We ate dinner at the Island Bar & Grill. Again- family marina atmosphere. Lots of energy & fun people watching! Nice location to run away for a night or weekend.

  • Stayed: May 2013
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1  Thank psalm119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

Sorry to have to write such a bad review. I don*t know where to start- the pictures are deceiving,
the musty rooms smelled like mildew, the place is so outdated; it was gross to think those carpets and drapes had been there that long. The buffet did not have enough food for everyone; when they would bring out something people would load up and then we would wait another 10 minutes to get a pancake or piece of bacon. Truthfully, I felt sorry for the workers. They were young kids doing the best they could. They were friendly but the place was very understaffed.
I never saw anyone that looked old enough to be in charge. I paid over $300 a night for a villa- this was not a $300/night room! I was told the marina was right behind the Hotel; they were half right. It was a mile and a half walk around the back. The pools were cloudy for whatever reason and the hot tub was above ground, similar to what someone would put in their yard:-(

  • Stayed: May 2013, traveled with family
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2  Thank Michele F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Ok, so this is my quandry: Is it a fun place to bring the kids and family reunion, etc. and enjoy the pool, the lake, etc.? Yes, it certainly is. However, the word "resort" is definately applicable here, except for the pool! The beds were comfortable, clean linens and towels. That's about it......But for a three night stay, with a view of only a parking lot full of boats, trailers, and trucks, i won't be back.

32" tube t.v. with poor reception makes for annoying late night entertainment option. Excrutiatingly slow food/drink service at the restaurant. Very old and dirty green carpet everywhere! no floor padding whatsoever and a very thin grade of carpet. Being dark green one couldn't tell if it was clean or not. A/C unit in-room was very loud, and with humid, warm weather, you either turn it on high and freeze out, or you turn it on low and it comes off and on ALL NIGHT LONG! Hollow Panel doors would hardly even close, including the front door! (be carfeul with your belongings). The shower had two temperature settings......scalding or cold. no in-between at all. There were many more annoying things, like paint splatter on the walls, carpet, door frames, etc. yellow paint that was awful to look at; neighbors who were smoking the "Mary J" in their room, disgusting smells eminating through the entire corridor until we called security; no towles at the pool; no parking space because the boat trailers took most of them; and lastly...........

I only saw a total of one Adult worker, the entire time we visited! Very nice kids working here, but no one to take charge it seemed. Food was pretty good (chicken salad sand was awesome) but again, the service was so slow that it took away from the experience totally, and was very expensive.

The overall experience was fine, but I would have much preferred staying in a Holiday Inn or similar limited service hotel than this rather dumpy hotel. The bounce house was a hit with the kids, and the service was always with a smile, but to add $15 per day for a resort fee, was frankly an insult.

Room Tip: Demand an upgraded room. If they don't have one, don't stay.
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  • Stayed: May 2013, traveled with family
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

My husband and I purchased a one night stay (Thank God!!) for $99.00 through Groupon and I must say that I have had far better experiences staying at places like Holiday Inn Express, Comfort Inn, and EVEN Motel 6!
Our room had black mold growing on the bathroom ceiling, there were spider webs hanging from the ceiling to the top of the curtain, and the tv remote didn't work.
The morning breakfast buffet was a total disaster. Apparently the Manager didn't plan accordingly for a major holiday turn-out so the staff in the dining hall were completely overwhelmed and unable to serve customers efficiently. We waited 20 minutes and reminded waiters passing by,that we hadn't recieved our coffee and juice. I finally got up and found a pitcher with ice water and served myself for I could finish my breakfast!
We will not be returning here, nor will we recommend this place to anyone we know.

  • Stayed: May 2013, traveled as a couple
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2  Thank TexasTraveler061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

We paid $179.00 a night for a room with a lakeview at a resort that looked pretty nice on the Internet. It is amazing how deceiving pictures can be!

We arrived for our long Memorial Day weekend on Thursday night, 5/23. We were not welcomed by the staff. There was a blonde haired male at the desk by himself who seemed put out to have to help us. First strike for this, "resort" and only the first of many when it came to their unfriendly staff.

When we stepped off the elevator onto the 4th floor, there was no Air Conditioning, the floors were dirty, and the smell was musty, cracks in the sheetrock, etc. We arrived at our room, #422 and thought this had to be a joke for what we were paying. The smell was so musty, the furnishings so dated, the paint job looked sloppily done with paint all on the ceiling. The carpet had no padding whatsoever and reminded us of outdoor pet carpeting. Perhaps that explained the smell. The bathroom had cracks in the tile, rust stains from past plumbing in the floor, and was in need of a good scrubbing. I will not rip the room any further but have to mention a reddish colored pleather lazyboy, circa early 1990's that we refused to sit on (we used it as a suitcase perch) and a matching era television. When we finally did get to see our view out the window the next morning, we were impressed. One positive for the, "resort".

I can't give a review on the restaurants there because we thought if the accommodations were so sub-par, just imagine the cleanliness of the kitchens!

We did walk by the pool to get pool towels for the lake (which were just thin bathroom towels, some just wash clothes). We noticed the utility closet was wide open and no surprise, it was a jumbled mess with chemicals and old trash strewn around. Again, these details make you wonder what the cleanliness of their restaurants are like!

We ended up leaving a day early, partially due to weather and partially due to our accommodations. No surprise, the manager would not give us our last night's room fee back.

The one positive of our trip was being so close to Highport Marina so we could have easy access to our boat. That place was run very well and the Island Grill Restaurant was wonderful! We went there 2 nights in a row and really enjoyed ourselves!

Moral of the story, we know good accommodations near Texoma are hard to come by, but we will never come back to Tanglewood unless it is taken over by new management and renovated.

  • Stayed: May 2013, traveled as a couple
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2  Thank FWIppon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tanglewood Resort and Conference Center

Address: 290 Tanglewood Cir, Pottsboro, TX 75076-4869
Phone Number:
Location: United States > Texas > Pottsboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pottsboro
Price Range: $77 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tanglewood Resort and Conference Center 3*
Number of rooms: 230
Official Description (provided by the hotel):
Situated on Lake Texoma, Tanglewood Resort offers accommodations, a wide variety of exciting activities, excellent meeting facilities and an experienced, qualified staff sure to make your stay memorable. From excellent dishes from our Commodore Dining Room to a casual pool-side experience at Skooners Vacation Bar & Grill, Tanglewood Resort offers a wide range of resort amenities: Relax at one of our 3 pools or hot tub. Enjoy volleyball, basketball, horseshoes, or a tennis or pickleball match at one of our tennis courts, or sit back and relax.Located just north of Dallas/Ft. Worth and a short drive from Oklahoma, Tanglewood Resort provides the perfect setting for both personal relaxation and business retreats. The Tanglewood Hotel features 120 spacious and beautifully appointed guest rooms. Looking for accommodations that are more spacious for the family and family pet? Our 126 beautiful villa rooms will not disappoint with options from 350-1400 sq feet of space. ... more   less 
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Also Known As:
Tanglewood Resort Hotel Pottsboro
Tanglewood Hotel Pottsboro

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