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“Stay away far away!!”
Review of Casa Rosa Inn

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Casa Rosa Inn
Ranked #4 of 4 Hotels in Port Isabel
Ingleside, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay away far away!!”
Reviewed May 19, 2010

The rooms are filthy dirty and they smell horrible!! We checked three rooms and none of them were clean! The carpet was so dirty I told my daughter and husband to be sure and keep their flip flops on the entire time. The beds "appeared" to be clean HOWEVER I had to change the pillows three times since they all seem to smell like URINE! The towels were actually unraveling, from age I guess, ane they were grey. The shower was anything but clean and again my daughter and I wore our flip flops in the shower! They have a pool but if the rooms are this bad can you imagine what was in the pool! We told the girl at the front desk and were told they could do nothing, seriously if there had been a room anywhere else we sure would not have chosen this one.I guess next time we will book our room FAR IN ADVANCE and definitely NOT stay at this filthy place!

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BeachMom_2007_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casarosainn, Webmaster at Casa Rosa Inn, responded to this review, January 6, 2012
Dear Guest,

Thank you for choosing Casa Rosa Inn for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Housekeeping staff received additional instruction in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Casa Rosa Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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34 reviews from our community

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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Arlington
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 21, 2009

This place is not the Ritz but your not paying that price either. It's really on the level of motel6 just more money. Friday night was about 110 bucks and the locaion is close to everything and not in a bad area. It has a pool but thats about it.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blueman23232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casarosainn, Webmaster at Casa Rosa Inn, responded to this review, January 6, 2012
Dear Guest,

Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am glad that you found the location to be a good one for you.

Thank you for giving us a review, it is very much appreciated.

I hope that the next time you visit our area, you will once again choose to stay at Casa Rosa Inn. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Florida
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 8, 2009

The lobby is deceiving. It looks great! We were told the rooms had new carpeting. The carpets were filthy and had stains everywhere. Both rooms smelled horrible. The smell was likened to a combination of urine and old sour rags. The towels were thin, old, gray and basically disgusting. All the counter tops were sticky as was the floor in the bathroom. We asked over and over again for the room to be vacuumed. The same toe nail clippings continued to be on the floor along with little balls of paper and general dust balls. They always said they vacuumed but, obviously they did not. The sheets were thin and torn along the edges. We bought our own pillows and towels and wore flip flops in the shower. It was a horrible experience and worse than anything I would ever expect in a 3rd world nation. We could not find another room for a decent price because everything was already booked up. Thank goodness we did not spend much time in the room. We just slept, showered and left.
You can find plenty of reasonable hotels just over the causeway in South Padre Island. Just book ahead. Please, do yourself a favor, do not stay here.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casarosainn, Webmaster at Casa Rosa Inn, responded to this review, January 6, 2012
Dear Guest,

Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am sorry it was not the pleasant experience which you had anticipated.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Housekeeping staff received additional training in the level of cleanliness required of them as our employees and in properly maintaining our valued guests rooms.

We take our reviews very seriously. I hope that the next time you visit our area, you will once again choose to stay at Casa Rosa Inn. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Port Isabel hotels

san antonio
1 review
Reviewed February 17, 2009

From the call on Jan. 23rd to make reservations to check-out time, the staff was very polite (it seems they have changed on personnel since '06). My husband and I spent a wonderful St. Valentine's celebration in a one king-size-bed non-smoking bedroom with a jacuzzi, imagine that.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cafe30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Rosa Inn

Property: Casa Rosa Inn
Address: 761 State Highway 100, Port Isabel, TX 78578-2426
Location: United States > Texas > Texas Gulf Coast > Port Isabel
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Port Isabel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Casa Rosa Inn 2*
Number of rooms: 44
Official Description (provided by the hotel):
Welcome Corporate, Commercial, and Family Visitors! You'll love our newly built hotel in historic Port Isabel Texas, only 4 miles from the beautiful beaches of South Padre Island. Casa Rosa Inn is a business friendly motel located in Port Isabel, close to Port Isabel Historical Museum, Port Isabel Lighthouse, and Dolphin and Nature Research Center. Other area points of interest include Schlitterbahn Beach Waterpark. ... more   less 
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Also Known As:
Casa Rosa Hotel Port Isabel

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